IT Helpdesk Engineer

Roles & ResponsibilitiesIT Helpdesk EngineerYou will be responsible for: Offering responsive L1/L2 IT Support to customers, ensuring timely resolution of technical issues and providing exceptional customer service. Proactively troubleshooting and administering infrastructure to maintain uninterrupted functionality, minimizing downtime,...

Job SummaryWe are seeking a highly skilled and experienced Helpdesk Support Specialist to join our team at Cognizant. As a Helpdesk Support Specialist, you will be responsible for providing technical support to our customers, resolving their issues, and ensuring their satisfaction.Key ResponsibilitiesMonitor and respond to incoming support requests and...

Roles & ResponsibilitiesThe Helpdesk Support Engineer is an important member of KPMG SG’s ITS department. They serve as the first point of contact for end-users experiencing technical issues with their computer systems, software applications, or hardware peripherals, ensuring a prompt, effective, and smooth delivery of services to the end users.Primary...

Roles & ResponsibilitiesJob SummaryAs a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem...

Role Responsibilities: Monitor mailbox for incoming support requests and inquiries. Perform simple triage of support tickets, categorizing and prioritizing them based on urgency and impact. Perform verification checks after deployment of fixes or updates to ensure successful resolution of reported issues. Monitor and observe system alerts or out of the...

Roles & ResponsibilitiesJob Description & Requirements 5 years of experience in Helpdesk support, maintenance, and basic infrastructure/network troubleshooting. Knowledge of ITIL processes and practices. Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols. Strong technical knowledge of desktop...

Job SummaryWe are seeking a skilled IT Helpdesk System Engineer to join our team at RK Recruitment Pte Ltd. As a key member of our IT department, you will be responsible for providing technical assistance and support to our corporate users. Your expertise in troubleshooting and resolving issues related to Microsoft Windows operating systems, applications,...

Roles & ResponsibilitiesActing as the first point of contacts for tickets logged. Conduct routing of tickets to correct parties. Manage and resolve issues pertaining to client laptops.Technical Support & Troubleshooting:Provide timely and accurate support for hardware and software issues on client laptops.Diagnose, troubleshoot, and resolve laptop-related...

Job ScopeAttend to all incoming IT queries over the phone and resolve it accordingly.• Co-ordinate with respective camp engineer for escalated cases. • Follow up and updates cases to ensure all closure of cases.• Be responsible for completing assigned tasks on time and to the satisfaction of the users.• Must be able to handle helpdesk...

Roles & ResponsibilitiesOnly Singaporean needs to apply.Reporting to Ops Lead, acting as the first point of contacts for tickets logged. Conduct routing of tickets to correct parties. Manage and resolve issues pertaining to client laptops.Job Scope:Technical Support & Troubleshooting:Provide timely and accurate support for hardware and software issues on...

Roles & Responsibilitieso Acting as the first point of contacts for tickets logged. Conduct routing of tickets to correct parties. Manage and resolve issues pertaining to client laptops.o Technical Support & Troubleshooting:§ Provide timely and accurate support for hardware and software issues on client laptops.§ Diagnose, troubleshoot, and resolve...

Roles & ResponsibilitiesJob Description Perform Asset Management of Infrastructure and Computing Devices. Provide computer support services (Troubleshooting, patching, confriguration, testing and maintenance) for any supported software and hardware Work with 3rd parties vendors Provide Training, Coaching and orienting users on how to use computer devices...

Job ScopeAttend to cases escalated from the respective camp site lead. • Require travelling to the respective camp to provide technical support if cannot be resolved remotely.•Perform Asset Management of Infrastructure and Computing Devices• Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any...

Job SummaryOPUS IT SERVICES PTE LTD is seeking an experienced Device Engineer to join our team. As a key member of our infrastructure team, you will be responsible for performing asset management of infrastructure and computing devices, providing computer support services, and working with 3rd party vendors. Key Responsibilities:Perform asset management of...

Roles & ResponsibilitiesJob Responsibilities: Setup, installation and deploying of computers. Cloning/Imaging of laptop/desktop Station at customer’s office for IT support if required (if stationed, reporting will be at customer location) Performing IT support (Ticketing System, Remote Support, Onsite Support) Active directory user account management ...

Roles & Responsibilities•Provide first-line support for client queries and Client contracts, escalating complex issues to the procurement manager•Assist the procurement manager in project coordination, including timeline management, stakeholder communication and addressing customer queries related to ongoing ICT tender projects•Manage the life cycle of...

Roles & ResponsibilitiesJob Responsibilities : Provide single point of contact for servicedesk Provide 1st and 2nd level support to troubleshoot IT issues Provide assistance & support to IT Projects Assist in the daily running of data center and server management Assist in procurement, document control, asset tracking & administration.Job Requirements :...

Roles & ResponsibilitiesCandidates Open for Shift can applyBrief Job Description Position SummaryThe 1st level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received (regardless of source in a professional and timely manner)Key Responsibilities & Results1 Provide First Call Resolution (FCR) technical support...

Roles & ResponsibilitiesYou are assisting the in-house IT Engineer in managing and resolving the day-to-day IT requests from employees. These tasks may include, but are not limited to the responsibilities as follow:Responsibilities:· Installing and configuring computer hardware, software, systems, networks, printers and scanners.· Maintain and monitor the...

Roles & ResponsibilitiesWhat will you be doing? Work with HOD to update policy, guidelines and setup processes, in the area of IT Application security, governance and risk management. Support IT Audit activities, as and when required. Project manage vendors to design and implement IT Systems to support Business Units and their processes; to comply to all...