Application Support Engineer
3 weeks ago
•Provide first-line support for client queries and Client contracts, escalating complex issues to the procurement manager
•Assist the procurement manager in project coordination, including timeline management, stakeholder communication and addressing customer queries related to ongoing ICT tender projects
•Manage the life cycle of support tickets from creation to closure, ensuring timely resolution and appropriate escalation when required.
•Generate and analyse dashboard reports on key performance indicators, providing insights to management on trends and areas for improvement
•Compile, collate and cleanse reports from various sources (e.g. IT Service Management portal, GeBIZ, forms, spreadsheet, etc) to support informed decision-making and reconciliation of information
•Provide administrative support for assigned projects such as collating, validating and tracking information from suppliers
•Support the procurement manager in identifying potential value creation opportunities and process improvements within the ICT procurement operations
•Manage the annual system polls, respond to agencies’ queries, and analyse the returns submitted by Client.
•Assist in the development and maintenance of procurement documentation, while staying updated on ICT industry trends and Client procurement regulations
•Other admin and support activities required from time to time.
Tell employers what skills you have
Excellent Communication Skills
helpdesk support
IT Service Management
Troubleshooting
Dashboard
Technical Assistance
IT Helpdesk
ICT
Hardware
Business Continuity
Ticketing
Procurement
Value Creation
Windows
Mobile Devices
Administrative Support
Project Coordination
technical helpdesk
1st and 2nd level Helpdesk
Technical Support
-
Senior technical engineer
2 weeks ago
Singapore The Chemical Engineer Full timeAbout us At Exxon Mobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for. The success of our Upstream, Product Solutions and Low...
-
Engineer, Applications Support
3 weeks ago
Singapore ST ENGINEERING AEROSPACE ENGINES PTE. LTD. Full timeRoles & ResponsibilitiesJob Summary:The Applications Support Engineer provides technical support and maintenance for software applications, ensuring their optimal performance and availability. This role involves troubleshooting issues, implementing solutions, and collaborating with other IT teams to enhance system functionality. The Applications Support...
-
Application Support Engineer
1 month ago
Singapore DBS Bank Limited Full timeJob Title: VP, Application Support EngineerDBS Bank Limited is seeking a highly skilled and experienced VP, Application Support Engineer to join our team. As a key member of our Group Technology and Operations team, you will be responsible for providing technical support and expertise to our banking applications, ensuring seamless and efficient...
-
Application Support Engineer
3 months ago
Singapore Charterhouse Partnership Singapore Full timeOne of our key clients in the financial services sector is seeking to hire an Application Support Engineer. This individual will be responsible for providing Level 2 technical support and must possess a robust background in Java development. Key Responsibilities: L2 Production Support: Deliver comprehensive Level 2 production support for Java-based...
-
Application Support Engineer
2 weeks ago
Singapore GEMINI Full timeAbout the Role:As an Application Support Engineer at Gemini, you will play a critical role in providing technical support services to our institutional and retail customer base, as well as partnered vendors. You will be at the forefront of providing support to our customer base and working closely with our engineering teams on the continuous improvement of...
-
Application Support Engineer
1 month ago
Singapore Pure Hong Kong Full timeJob Title: Application SupportWe are seeking an experienced Application Support Engineer to join our team at Pure Hong Kong. As a key member of our global application support team, you will be responsible for providing technical support for our front, middle, and back office systems.Key Responsibilities:Enhance, support, and maintain our firm's front,...
-
Application Support Engineer
2 months ago
Singapore LYNEER CORP (SINGAPORE) PTE. LTD. Full timeRoles & Responsibilities Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally. Develop, test, and debug automated tasks (Apps, Systems, Infrastructure) Troubleshoot priority incidents, facilitate blameless post-mortems. Work with development teams throughout...
-
IT Application Support Engineer
3 weeks ago
Singapore HTC SOFTWARE SINGAPORE PTE LTD Full timeRoles & ResponsibilitiesDefine and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible. · Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize downtime...
-
Application Support Engineer
3 weeks ago
Singapore NICOLL CURTIN TECHNOLOGY PTE. LTD. Full timeRoles & ResponsibilitiesThe Application Support Engineer is responsible for developing and maintaining applications used by Asia users in Financial Market.Responsibilities: Following best practice secure coding guidelines, such as OWASP, the team’s coding standards Remediate bugs, defects, and functional non-conformities in custom developed application...
-
Application Support Engineer
3 weeks ago
Singapore SCIENTEC CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for an Application Support Engineer to join a Software Solutioning Company delivering FinTech Applications. Gain exposure to the latest Web3.0 technologies Salary package up to $4,000 + AWS + VB (~2 months bonus) Central work location - Hybrid working arrangementResponsibilities: Provide daily support to users...
-
Application Support Engineer
6 days ago
Singapore IDC TECHNOLOGIES (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities: Facilitate, Drive & Lead Application Infrastructure Team Onshore / Offshore to deliver the Approved Infrastructure solution designed. Work with Enterprise solution architect to design solutions and align to enterprise needs and implement. Manage all activities end-to-end to deliver the project (from...
-
Application Support Engineer
3 weeks ago
Singapore EPS CONSULTANTS PTE LTD Full timeRoles & ResponsibilitiesEmployment Type: 1 year agency contract (renewable subject to work performance)Salary: Up to S$7,000Working Location: Changi Business ParkWorking Hours: Standard office hours (9am-6pm), with 24x7 on-call support. Available on weekends for production deployment support.Overview: Provide 24x7 support for Regulatory Reporting...
-
Application Support Engineer
2 weeks ago
Singapore Aquis Search Full timeMy client is a very established asset manager with global presence. Due to business expansion, they are looking to add a new person to the team in Asia. Excellent career opportunities and package on offer! Responsibilities The Support Engineer will serve as the first point of contact for production issues, support requests and alerts As part of a global...
-
VP, Application Support Engineer
4 weeks ago
Singapore DBS Bank Limited Full timeJob Title: VP, Application Support EngineerJob Summary:We are seeking a highly skilled and experienced VP, Application Support Engineer to join our team at DBS Bank Limited. As a key member of our Group Technology and Operations team, you will be responsible for providing technical support and guidance to our business partners across the bank.Key...
-
Senior Application Support Engineer
3 weeks ago
Singapore SCIENTEC CONSULTING PTE. LTD. Full timeJob SummaryWe are seeking an experienced Senior Application Support Engineer to oversee the smooth operation, troubleshooting, and optimization of business-critical applications within our organization. As a key member of our technical team, you will be responsible for managing a team of application support engineers, ensuring they provide timely and...
-
Application Support Engineer
3 weeks ago
Singapore SCIENTEC CONSULTING PTE. LTD. Full timeRole OverviewWe are seeking a skilled Application Support Engineer to provide high-quality support to users and help them resolve technical issues efficiently.Gain hands-on experience with Web3.0 technologies and contribute to the development of innovative software solutions. Competitive salary package, including benefits and bonuses, based on individual...
-
Application Support Engineer
8 hours ago
Singapore Marex Spectron Full timeJob DescriptionMarex Spectron seeks a skilled Application Support Engineer to join our team. As an integral part of our Technology Department, you will provide technical support for all trading and back-office platforms offered by Marex to both internal and external client bases.Key Responsibilities:Provide second- and third-line support to business...
-
L2 Application Support Engineer
6 days ago
Singapore BANKING COMPUTER SERVICES PRIVATE LIMITED Full timeRoles & ResponsibilitiesKey Responsibilities Primary responsibility is responding to application incident tickets, investigate thoroughly and ensure closure within the agreed SLA. Troubleshoot, diagnose, and resolve application-related issues reported by Users, ensuring timely resolution and minimal impact on productivity. To conduct root cause analysis,...
-
Senior Application Support Engineer
6 days ago
Singapore SCIENTEC CONSULTING PTE. LTD. Full timeWe are seeking a highly skilled Senior/Lead Application Support Engineer to manage and oversee the smooth operation of critical applications, ensuring seamless user experience and system functionality.As a key member of our team, you will be responsible for leading a dedicated team of support engineers, overseeing 24/7/365 level 1 application support...
-
Application Support Enginer
3 weeks ago
Singapore ASSURANCE TECHNOLOGY PTE LTD Full timeRoles & ResponsibilitiesJob Responsibilities Plan and carry out the new setup Provide guidance to the application user Provide application troubleshooting Log, escalate, and follow through with issues raised by users Support in the testing of new applications and enhancement patches Conduct training for users on the use of the applicationJob...