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Information Technology Sales Support Consultant
4 weeks ago
We are seeking a highly motivated and articulate Sales Support Consultant to join our growing team. This role is crucial in supporting our sales team and driving revenue growth through effective cross-selling strategies, content creation, and strong stakeholder relationship management. The ideal candidate will have a business or marketing background, a positive attitude, and excellent communication skills.
Responsibilities:
Cross-Selling Plan Development & Execution
- Collaborate with the sales team to identify cross-selling opportunities within existing customer accounts and Net New Prospects
- Develop and implement targeted cross-selling plans, including identifying potential products/services, crafting compelling messaging, and tracking results
- Analyse customer data to identify trends and patterns that inform cross-selling strategies
Value Proposition Development
- Understand our industry focus and develop value propositions that resonate with our target audience
- Tailor value propositions to specific customer needs and pain points
- Create compelling sales collateral, including presentations, brochures, and case studies, that highlight the value of our offerings
Content Production
- Develop engaging and informative content that supports sales efforts, including blog posts, articles, white papers, and social media content
- Collaborate with marketing to ensure consistent brand messaging and content strategy
- Maintain and update sales materials and content library
- Represent VISEO brand and participate in physical and virtual events
Relationship Management
- Build and maintain strong relationships with key stakeholders, including customers, sales team members, and internal departments
- Act as a point of contact for customer inquiries and provide timely and accurate information
- Proactively identify and address customer needs and concerns
Presentation Development
- Create compelling and professional sales presentations that effectively communicate our value proposition
- Collate and analyse data to support presentation content and demonstrate ROI that includes both qualitative & quantitative metrics
- Ensure presentations are personalized to specific audiences and objectives
- Prepare a catalogue of VISEO's offering by targeted Industry, Buyer Persona and Geography
Sales Support
- Provide general sales support, including preparing proposals, managing sales documentation, and coordinating meetings
- Track sales performance metrics and provide regular updates to the sales team
- Assist with sales campaigns and marketing initiatives
Profile:
- Bachelor's degree in Business, Marketing, or a related field
- Proven experience in sales support, marketing, or customer service (preferred) but the position is open for fresh graduates too
- Excellent communication skills, both written and verbal
- Strong presentation and interpersonal skills
- Ability to think strategically and develop creative solutions
- Positive attitude, strong work ethic, and a team player
- Proficiency in Microsoft Office Suite
- Knowledge of CRM software (preferred).
Excellent Communication Skills
MacOS
Microsoft Office
Interpersonal Skills
Value Proposition Development
Relationship Management
Content Strategy
Geography
Persona
Revenue Growth
Office Software
Articulate
Customer Service
Brochures