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Technology Consultant
2 weeks ago
Performing analyses on hardware, software, and network capabilities.
- Consulting with management and other departments as required.
- Improving system efficiency by consulting with end-users and providing innovative solutions.
- Analyzing and improving the performance of web-based portals.
- Resolving logged errors, as well as ensuring system security and encryption.
- Documenting processes and monitoring system performance metrics.
- Ensuring that computer hardware remains compatible with software updates.
- Implementing the latest technological advancements and solutions.
- Performing diagnostic tests and troubleshooting.
- Training end-users on hardware functionality and software programs.
**Job Requirements**
- A Master's degree in computer science, information technology, information systems, computer engineering, or similar.
- Extensive experience as a technical consultant in a related industry.
- Advanced knowledge of hardware and software solutions and network maintenance.
- Ability to conduct in-house training to increase end-user proficiency.
- Ability to develop and maintain internal error logs and provide support.
- Proficiency in providing efficient web-portal support.
- Ability to ensure optimal system functionality by monitoring performance metrics.
- Advanced knowledge of data protection and software encryption.
- Ability to keep up with IT trends and innovation.
- Exceptional interpersonal and communication skills.
