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Catering Sales Assistant Manager/Manager

1 month ago

Singapore THE PAN PACIFIC HOTEL SINGAPORE Full time
Roles & Responsibilities

Position Summary:

The responsibilities of a Catering Sales Manager include developing new clients and retaining existing clientele in the various market segments for the purpose of selling catering/banqueting services of the Hotel and Pan Pacific Hotels Group (PPHG).


Job Description:

  • To achieve the optimum departmental revenue targets.
  • Achieve established performance benchmarks on a monthly and quadrimestral basis.
  • Prospect and establish an expanding base of accounts in a specific relevant segment.
  • Create and maintain a good working relationship with the Banquet Team & Culinary Team.
  • Promote and encourage proper communication to all departments to maximise utilisation of available resources.
  • Actively participate in Process Improvement programmes.
  • Able to assist in the preparation of bi-weekly, monthly, and quarterly catering/banquet forecasts as requested to monitor business flow accurately.
  • Manage weddings / events functions to achieve the optimum departmental revenue targets.
  • Negotiate and review weddings / social packages offered to clients.
  • To create and execute strategic plans for the business unit in the hotel.
  • To assist in creating and executing annual business plans, marketing plan and budgets.
  • Promote guest satisfaction and encourage referrals.
  • Handle feedback and resolve complaints from guests.
  • Represent the Hotel in wedding trade shows and events as required.
  • Able to work with in-house or external vendors who can perform preventive maintenance and repairs on the equipment in the catering areas.
  • Implement and maintain catering/banquet and other applicable Management Systems.


Job Requirements:

  • Diploma or Degree from a recognized hospitality / tertiary institution.
  • 2 years or more experience in a similar role in a 5-star hotel with a function rooms’ capacity of > 35,000 square feet.
  • Proven record in delivering operating results in operations focusing on personalised service.
  • Experienced in managing diverse relationships, i.e. Multi-Cultural / Racial teams as well as local communities.
  • Pro Active & Responsible.
  • Has an understanding of budgeting and financial management.
  • Highly adaptable with the ability to direct changes.
  • Strong people manager abilities to motivate the team.
  • Computer literate in MS Word, Excel and PowerPoint.

Tell employers what skills you have

Trade Shows
Weddings
Referrals
Budgets
Preventive Maintenance
Hardware
Financial Management
Process Improvement
Selling
PowerPoint
Adaptable
MS Word
Incentive Programs
Budgeting
Catering
Hospitality

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