Catering Sales Manager

2 weeks ago

Singapore VOCO ORCHARD SINGAPORE Full time
IHG Hotels & Resorts' first voco hotel in South East Asia is now open on Singapore's world-famous Orchard Road

voco Orchard Singapore provides guests with the world-renowned voco experience from the moment they walk through its doors.

Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life.

Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that's dependable, but not vanilla.

Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

**Your day to day
voco Orchard Singapore is seeking a influential and dynamic Catering Sales Manager to be part of our team.

As Catering Sales Manager, you'll make sure all our client meetings and events run smoothly - acting as both brand ambassador and trusted partner - you'll connect internal teams to deliver a seamless experience for planners, hosts and meeting attendees.

Working alongside with Director of Catering, you will ensures attainment of company sales goals and profitability and proactively hunts for the new business.


Guest Experience

  • Ensure the whole client experience successful and memorable and act as the brand ambassador and key contact throughout their journey
  • Build long term relationship with planners and hosts to increase loyalty to the brand
  • At preevent planning stage consult with meeting planners to optimise all elements of the meeting / event including space, meeting/break flow, menu and design etc. to improve meeting efficiency
  • Arrange agreed details of meeting / event e.g. room setups, staging, lighting
  • Conduct preevent and postevent meetings with clients and catering colleagues to identify improvements to the guest experience
  • Meet with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing
  • Relate to business needs and make sure team prioritises the things that help our guests get their business done
  • Enable quality downtime by providing relevant recommendations that will help host and attendees recharge and relax throughout the day
  • Analyse and action against client satisfaction surveys to improve services
  • Conduct banquet and catering facility tours and entertain clients to enhance the guests' meeting/banquet experience

Our People

  • Drive a great working environment for teams to thrive linking up departments to create sense of one team
  • Develop team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
  • Train colleagues to make sure they deliver with compliance and to the standards we expect
  • Interact with outside contacts: guests, vendors, and other contacts as needed
  • Work collaboratively with other departments and leaders at the hotel for a smooth operations of an event
  • Responsible for running day to day operations of the department in absence of Director of Catering

Financial Returns

  • Responsible for the planning and execution of promotion and sale of conference MICE, Outdoor Catering and Weddings.
  • Complete forecasts, plans, and productivity reports and help prepare the departmental budget and financial plans
  • Negotiate sales prices within booking guidelines
  • Prepare event orders according to the establish Standard Operating Procedure
  • Responsible for self and team targets
  • Proactively drive new business opportunities and guide team members

Responsible Business

  • Raise the awareness and reputation of your hotel and the brand locally
  • Ensure guest safety is a priority with mínimal interruptions or problems
  • Offer advice to clients to reduce waste, save energy and have a mínimal impact to the environment
  • Other adhoc duties unexpected moments when we have to pull together to get a task done

What we need from you

  • Bachelor's Degree/higher education qualification/equivalent in hospitality or related field
  • 5+ years experience in a catering setting or similar role
  • Direct supervisory experience over a sales/catering team, or an equivalent combination of education and work experience
  • A confident communicator with strong interpersonal strong skills
  • Business language and tools acumen
**What we offer
We'll reward all your hard work with a great salary and benefits - great room discount and superb training.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

  • Catering Sales Manager

    2 weeks ago

    Singapore ORANGE CLOVE CATERING PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a dynamic and passionate Catering Sales Manager to be part of the vibrant Orange Clove's team You will be responsible for establishment and expansion of clientele in the various market segments; maintaining quality service standards when representing the company.If you are looking for a fulfilling career in the...

  • Catering Sales Executive

    2 weeks ago

    Singapore FOUR SEASONS CATERING PTE LTD Full time

    Roles & ResponsibilitiesWe are seeking a highly motivated and results-driven Catering Sales Executive to join our team. The successful candidate will be responsible for driving sales and revenue growth through the acquisition of new catering clients and the maintenance of strong relationships with existing accounts. Background in Catering is requiredIf...

  • Catering Sales Representative

    2 weeks ago

    Singapore ORANGE CLOVE CATERING PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a dynamic and passionate Catering Sales Representative to be part of the vibrant Orange Clove's team You will be responsible for establishment and expansion of clientele in the various market segments, maintaining quality service standards when representing the company.If you are looking for a fulfilling career in...

  • Catering Sales Executive

    2 weeks ago

    Singapore ORANGE CLOVE CATERING PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a dynamic and passionate Catering Sales Executive to be part of the vibrant Orange Clove's team You will be responsible for establishment and expansion of clientele in the various market segments; maintaining quality service standards when representing the company.If you are looking for a fulfilling career in the...

  • Catering Sales Manager

    2 weeks ago

    Singapore EATZ CATERING SERVICES PTE. LTD. Full time

    Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Group Pte Ltd is a Halal Full-Service Caterer since 200- Oversea and Manage the Sales Department ensure Daily Sales Operations is updated accurately Plan menus, approve sales quotations / prepare all tenders & contract submissions according to the...

  • Catering Operations Manager

    2 weeks ago

    Singapore EATZ CATERING SERVICES PTE. LTD. Full time

    Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Catering Services Pte Ltd is a Halal-Certified Full-Service Caterer since 2005.:Job Descriptions Coordinate various departments (kitchen, operations, logistics) to ensure timely delivery of catering events Coordinate with Sales & Accounts Team to...

  • Catering Supervisor

    2 weeks ago

    Singapore TUNG LOK CATERING Full time

    We are hiring a Catering Team Leader!Roles & ResponsibilitiesHandles all aspects of the day-to-day operation of the catering teamAssists in overseeing food preparation in the kitchen and function sites to ensure customer satisfactionManages employee issues and trainingSells the business to new clients and collaborates with customers to meet their...

  • Catering Sales Manager

    2 weeks ago

    Singapore CAPELLA HOTEL, SINGAPORE Full time

    Position OverviewThe Catering Sales Manager targets and coordinates catering sales efforts for the wedding segment. The job involves initiation and development of quality leads to ensure growth of catering sales for the wedding segment.The RoleA. Develop Sales Strategies**- Review sales performance and evaluate effectiveness of sales strategies to be updated...

  • Catering Sales

    1 day ago

    Singapore Marriott Full time

    Job Number 24115388 Job Category Sales & Marketing Location The Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, Singapore, Singapore Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY The Catering Sales Manager is responsible for contracting and closing local catering and social...

  • Catering Supervisor

    2 weeks ago

    Singapore TUNG LOK CATERING Full time

    Responsibilities Handles all aspects of the daytoday operation of the catering team Assist to oversee the preparation of the food in the kitchen and function sites to ensure that food service is provided to the customer's satisfaction Handle employee issues and training Responsible for selling the business to new clients and work closely with customers to...

  • Catering Executive

    2 weeks ago

    Singapore TUNG LOK CATERING Full time

    Responsibilities: Handles all aspects of the daytoday operation of the catering team Oversee the preparation of the food in the kitchen and function sites to ensure that food service is provided to the customer's satisfaction Handle employee issues and training Responsible for selling the business to new clients and work closely with customers to understand...

  • Catering Sales Manager

    4 weeks ago

    Singapore Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Catering Operations Executive Driver

    2 weeks ago

    Singapore TUNG LOK CATERING Full time

    Responsibilities: To responsible for safe, efficient transportation and delivery of customer catering orders and practice safe food handling procedures at all times. To adhere to assigned schedule while delivering orders in a safe and timely manner. Loads and unloads equipment and food on and off of catering vans. Checks catering order sheets while loading...

  • Captain (Catering Service)

    2 weeks ago

    Singapore NEO GARDEN CATERING PTE. LTD. Full time

    Job Description & Requirements: Handle buffet delivery, setup and collection. Handle tingkat delivery. Collect payment for orders on cashon delivery terms. Maintain cleanliness and hygiene of the assigned catering vehicle. Manage inventory level and condition of the allocated catering equipment. Any other tasks as and when assigned by Management.

  • Catering Driver

    3 weeks ago

    Singapore Delizio Catering Pte Ltd Full time

    MANAGE STOCKS AND EQUIPMENT AND ENSURE THEY ARE SUFFICIENT FOR EACH EVENTENSURE CATERING SET-UP MEETS THE CLIENT'S EXPECTATIONTRANSPORT FOOD TO LOCATION SUCCESSFULLYMAINTAIN CUSTOMER SERVICE AND CLEANLINESSMONITOR SANITATION PRACTICES AND FOLLOW WORKPLACE SAFETY AND REGULATION6 DAYS WORKCARRY OUT DUTIES AS ASSIGNED BY SUPERIORS VEHICLE/DIESEL/CASHCARD...

  • Catering Driver

    4 weeks ago

    Singapore Delizio Catering Pte Ltd Full time

    MANAGE STOCKS AND EQUIPMENT AND ENSURE THEY ARE SUFFICIENT FOR EACH EVENT ENSURE CATERING SET-UP MEETS THE CLIENT'S EXPECTATION TRANSPORT FOOD TO LOCATION SUCCESSFULLY MAINTAIN CUSTOMER SERVICE AND CLEANLINESS MONITOR SANITATION PRACTICES AND FOLLOW WORKPLACE SAFETY AND REGULATION 6 DAYS WORK CARRY OUT DUTIES AS ASSIGNED BY...

  • Catering Driver

    2 weeks ago

    Singapore Delizio Catering Pte Ltd Full time

    MANAGE STOCKS AND EQUIPMENT AND ENSURE THEY ARE SUFFICIENT FOR EACH EVENT ENSURE CATERING SET-UP MEETS THE CLIENT'S EXPECTATION TRANSPORT FOOD TO LOCATION SUCCESSFULLY MAINTAIN CUSTOMER SERVICE AND CLEANLINESS MONITOR SANITATION PRACTICES AND FOLLOW WORKPLACE SAFETY AND REGULATION 6 DAYS WORK CARRY OUT DUTIES AS ASSIGNED BY SUPERIORS VEHICLE/DIESEL/CASHCARD...

  • Catering Event Executive

    2 weeks ago

    Singapore SOFNADE CATERING PTE. LTD. Full time

    Halal catering looking for:Catering Event ExecutiveImmediate Availability**Job Scope Assist with events set up & tear down if required Assist with up keeping of hygiene & maintenance of event structures and items. Scheduling & ensuring timely deliveries Assist with with any ad hoc matters as requested by management- Drive orders to locations Valid Singapore...

  • Catering Sales Intern

    2 weeks ago

    Singapore SALAD STOP PTE. LTD. Full time

    Requirements: Experiencing the full sales cycle: Prospecting, qualifying all the way to Closing and postsales. Market research mapping out clients / identifying business opportunities cold calling. Generating sales leads. Responding to online / telephone enquires. Assisting sales manager & catering manager to set up catering for clients. Assist Sales...

  • Assistant Director of Catering Sales

    2 weeks ago

    Singapore Capella Full time

    Position OverviewThe Assistant Director of Catering Sales & Conference Service Manager is responsible for all areas of the Catering Sales & Conference Services department. The individual provides our guests with specialized and personalized service for events and group accommodation management with responsibilities revolving around ensuring a smooth...