Area Manager
2 days ago
Position: Area Manager (F&B)
Location: Central
About the Company:
We are an established and rapidly expanding Food and Beverage (F&B) group, known for our commitment to quality, service, and customer satisfaction. As part of our regional growth strategy, we are seeking a dynamic, results-oriented Area Manager (F&B) to oversee the daily operations of our outlets and lead our teams to achieve operational excellence.
Key Responsibilities:
- Manage and oversee the seamless operations of multiple F&B outlets within the assigned region.
- Drive operational performance by leading, motivating, and developing a high-performing team to achieve sales targets, profitability, and customer satisfaction.
- Ensure consistent delivery of quality service, maintain high standards of cleanliness, and ensure the smooth running of daily operations.
- Ensure compliance with all hygiene, safety, and sanitation regulations to maintain a safe and clean environment for both staff and customers.
- Oversee recruitment, training, and retention of staff to ensure a motivated and competent team.
- Develop and manage staff schedules to meet operational demands while adhering to budgetary constraints.
- Handle customer feedback and complaints professionally, ensuring satisfaction and resolving issues promptly.
Qualifications & Requirements:
- Minimum qualification: GCE 'O' Level / Higher NITEC / Diploma.
- At least 5 years of experience in the F&B industry, with a minimum of 3 years in a senior managerial role overseeing multiple outlets. Alternatively, 3 years of experience as an Area Manager in the QSR (Quick Service Restaurant) industry will be considered.
- Strong leadership qualities with the ability to inspire and manage diverse teams.
- Exceptional interpersonal, communication, and project management skills.
- Results-driven, detail-oriented, and customer-centric.
- Able to manage multiple priorities in a fast-paced environment.
- Flexibility to work a 6-day week, including shifts, weekends, and public holidays.
Why Join Us?
- Be part of a dynamic and growing company with opportunities for career advancement.
- Work in a supportive, team-oriented environment where your contributions make a real difference.
- Competitive remuneration package and benefits.
Interested candidates are invited to submit their CVs, including the following details:
- Date of availability
- Reason(s) for leaving your current/previous role
We regret that only shortlisted candidates will be notified. Thank you for your interest in joining our team.
Tell employers what skills you haveCoaching
Management Skills
Leadership
Microsoft Excel
Quality Control
Customer Experience
Financial Management
Food Quality
Administration
Restaurant Management
People Development
Compliance
Cashiering
Customer Satisfaction
Team Player
Customer Service
Scheduling
Audit
Food Service
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