Customer Service Associate

4 weeks ago


Singapore BELLUS GROUP (PTE. LTD.) Full time
Roles & Responsibilities

Job Description

  • Provide customer service and attend to our product inquiries at showroom
  • Knowledge of showroom developments & design
  • Maintain CRM System
  • Provide live chat customer service
  • Follow up on sales enquires provided by the company
  • Face to face presentation our products samples to customers
  • Understand customers' requirement to able to negotiate on price and other details to ensure high closing rate
  • Provide after sales service such as managing of orders such as requesting of required samples from customers, working with internal team for visuals/mock up samples, update customers on delivery and handle any rectification of quality issues
  • Maintain good relationship with potential and existing customers
  • Sales order processing & scheduling, prepare Quotation and report
  • Coordinate & support sales team
  • Coordinate with store on inventory
  • Any other duties which may be assigned by the immediate supervisor/manager from time to time.

Job Requirements

  • Good communication skills.
  • GCE 'N' level or its equivalent.
  • Minimum 1-year work experience.
  • Training to be provided
  • Pleasant personality and team player.
  • Extremely self-motivated, result orientated and pro-active.
  • We regret to inform that only shortlisted candidates will be contacted.
  • Part-time candidates are welcome to apply.

Job Highlights

  • Able to work weekends
  • 5.5days work week rotating shift – less than 44hrs work week (must commit to both Sat and Sun)
  • Career growth opportunity
Tell employers what skills you have

CRM
Microsoft Office
Microsoft Excel
Housekeeping
Inventory
Sales Operations
Good Communication Skills
Communication Skills
Administrative Support
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Disposition
Scheduling

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