Service Associate

1 week ago

Singapore Citi Full time

The Service Associate / Senior Service Associate is responsible for providing day to day customer service and cash activities, promoting the good image of the bank by delivering best-in-class customer service at branch and maximizing relationship building opportunities while ensuring adherence to Citi’s policies and guidelines.

**Responsibilities**:

- Process cash-related transactions such as Deposit of Checks and Cash, Loan and Card Payment, Cash Withdrawals, Check Encashment in both local and foreign currencies, Telegraphic Transfers, and the issuance of Manager’s Cheques
- Provide account maintenance services, which includes the update of Account Status, Account Closures, ATM Pin Change
- Drive the bank’s analog-to-digital transformation by assuming the role of Digital Ambassadors in the branch, educating new and existing customers on the bank’s distribution channels and recommending alternative digital channels where appropriate
- Take full ownership of customers' problems and ensure complete customer satisfaction of problem resolution
- Actively endorsing the bank's products and services
- Responsible for bank operations and security procedures in all related branch functions.

**Qualifications**:

- A recognized Diploma or Degree in Banking & Finance, Business Administration, Accountancy or equivalent.
- Minimum 2 years of relevant experience in the banking industry.
- Good analytical and problem solving skills.
- Meticulous, with a keen eye for detail
- Relevant customer service experience in a financial institution
- Customer-oriented with strong interpersonal and communications skills
- A team player who thrives in a fast-paced and dynamic retail banking environment
- A self-starter who can work independently and under mínimal supervision

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- **Job Family Group**:
Customer Service
- **Job Family**:
Service
- **Time Type**:

- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

  • Service Associate

    1 week ago

    Singapore JEN by Shangri-La Full time

    Service Associate - Food & Beverage (Captain)Join to apply for the Service Associate - Food & Beverage (Captain)role at JEN by Shangri-La Service Associate - Food & Beverage (Captain)Join to apply for the Service Associate - Food & Beverage (Captain)role at JEN by Shangri-La As a Service Associate - Food & Beverage (Captain), we rely on you to Support the...

  • Service Associate

    2 weeks ago

    Singapore beBeeService Full time $48,000 - $62,000

    Job Title: Service AssociateWe are seeking a highly skilled and customer-focused professional to join our team. As a Service Associate, you will be responsible for delivering exceptional service to our guests in a fast-paced environment.Key Responsibilities:

  • Service Associate

    2 weeks ago

    Singapore Shangri-La Group Full time

    Join to apply for the Service Associate - Concierge (Doorman) role at Shangri-La Group Join to apply for the Service Associate - Concierge (Doorman) role at Shangri-La Group At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings...

  • Service Associate

    7 days ago

    Singapore Citi Full time

    Join to apply for the Service Associate role at Citi 3 days ago Be among the first 25 applicants Join to apply for the Service Associate role at Citi Get AI-powered advice on this job and more exclusive features. The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to...

  • Service Associate

    2 weeks ago

    Singapore beBeeService Full time $3,500 - $5,500

    Food and Beverage Service AssociateDeliver exceptional customer-focused service through adherence to InterContinental Hotels Group Policies and Procedures.Key Responsibilities:

  • Ward Service Associate

    3 weeks ago

    Singapore MCI Career Services Pte Ltd Full time

    1 day ago Be among the first 25 applicants Shifts: 7am–4.30pm / 10am–7.30pm (Rostered) Location: Jurong East AWS + Performance Bonus Career Stability in Healthcare Sector SummaryBasic Salary: $1,700 – $2,000 5-Day Work Week Shifts: 7am–4.30pm / 10am–7.30pm (Rostered) Location: Jurong East AWS + Performance Bonus Career Stability in Healthcare...

  • Restaurant Service Associate

    2 weeks ago

    Singapore beBeeCustomerService Full time $2,800

    Restaurant Service AssociateWe are seeking a skilled Restaurant Service Associate to join our team. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience.

  • Healthcare Service Associate

    2 weeks ago

    Singapore beBeeHealthcare Full time $30,000 - $45,000

    Job Title: Healthcare Service AssociateWe are seeking a motivated and detail-oriented individual to fill the role of Healthcare Service Associate. This position is responsible for registering patients, scheduling appointments, completing billing transactions, and providing exceptional customer service.

  • Compliance Associate

    1 week ago

    Singapore CSC (Corporation Service Company) Full time

    Job Title: Compliance Associate Job Responsibilities - Assist in review and approve new onboarding and subsequent CDD review cases. - Participate in CDD remediation project by performing CDD review on in-scope existing clients. - Participate in various assigned projects such as CDD remediation project and IT project. - Keep abreast of AML regulation...

  • Ward Service Associate

    2 weeks ago

    Singapore MCI Career Services Pte Ltd Full time

    1 day ago Be among the first 25 applicants Shifts: 7am–4.30pm / 10am–7.30pm (Rostered) Location: Jurong East AWS + Performance Bonus Career Stability in Healthcare Sector Summary Basic Salary: $1,700 – $2,000 5-Day Work Week Shifts: 7am–4.30pm / 10am–7.30pm (Rostered) Location: Jurong East AWS + Performance Bonus Career...