Service Associate

2 days ago

Singapore Shangri-La Group Full time

Join to apply for the Service Associate - Concierge (Doorman) role at Shangri-La Group

Join to apply for the Service Associate - Concierge (Doorman) role at Shangri-La Group

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.
Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.
We are looking for Doorman to join our team
The Doorman is responsible for welcoming guests at the hotel's main entrance, assisting with luggage, managing traffic flow in the porte cochere, and supporting concierge services. This role ensures a seamless guest experience and upholds Shangri-La's service standards.
Key Responsibilities

  • Guest Services & Arrival Experience
    • Greet guests professionally upon arrival and departure.
    • Assist with luggage handling and coordinate timely delivery and retrieval.
    • Ensure smooth check-in/check-out for FIT guests arriving by limousine.
    • Maintain awareness of hotel events, VIP movements, and occupancy levels.
  • Operational Support
    • Manage traffic flow and taxi availability at the porte cochere.
    • Keep the entrance and lobby areas clean, tidy, and well-staffed.
    • Respond promptly to guest inquiries and coordinate with relevant departments.
    • Maintain confidentiality and adhere to key control policies.
  • Teamwork & Communication
    • Participate in daily briefings and departmental meetings.
    • Promote a positive and productive work environment.
    • Complete all required training and maintain up-to-date knowledge of hotel procedures.
  • Safety, Sustainability & CSR
    • Adhere to health, safety, and security protocols.
    • Support environmental initiatives and participate in community programmes.
Key Requirements
  • At least 1 year's working experience in front facing departments within the hospitality industry.
(Not translated in selected language) Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Management and Customer Service
  • Industries Hospitality, Travel Arrangements, and Food and Beverage Services

Referrals increase your chances of interviewing at Shangri-La Group by 2x

Sign in to set job alerts for "Service Associate" roles. Service Associate - Guest Service Officer (Serviced Apartment) Service Associate - Guest Service Officer Service Associate - Food & Beverage (Captain) Customer Service Expert (Remote, Contract) Service Associate, F&B (Captain) - Room Service Customer Service Part Time (In Store)- Decathlon City Square, JB

Johor Baharu, Johore, Malaysia 4 months ago

Guest Experience Expert - Service Express Guest Experience Expert (Call Centre, i-Job Program) Service Associate, F&B (Captain) - Rose Veranda Service Associate, F&B (Captain) - Valley Wing

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Service Associate

    18 hours ago

    Singapore JEN by Shangri-La Full time

    Service Associate - Food & Beverage (Captain)Join to apply for the Service Associate - Food & Beverage (Captain)role at JEN by Shangri-La Service Associate - Food & Beverage (Captain)Join to apply for the Service Associate - Food & Beverage (Captain)role at JEN by Shangri-La As a Service Associate - Food & Beverage (Captain), we rely on you to Support the...

  • Service Associate

    7 days ago

    Singapore Shangri-La Group Full time

    Join to apply for the Service Associate - Housekeeping (Room Attendant)role at Shangri-La Group Join to apply for the Service Associate - Housekeeping (Room Attendant)role at Shangri-La Group Get AI-powered advice on this job and more exclusive features. At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care...

  • Service Associate

    1 week ago

    Singapore Shangri-La Group Full time

    Service Associate - Guest Service Officer Join to apply for the Service Associate - Guest Service Officer role at Shangri-La Group Service Associate - Guest Service Officer Join to apply for the Service Associate - Guest Service Officer role at Shangri-La Group Get AI-powered advice on this job and more exclusive features. At Shangri-La Singapore...

  • Service Associate

    4 days ago

    Singapore beBeeService Full time $48,000 - $62,000

    Job Title: Service AssociateWe are seeking a highly skilled and customer-focused professional to join our team. As a Service Associate, you will be responsible for delivering exceptional service to our guests in a fast-paced environment.Key Responsibilities:

  • Service Associate

    7 days ago

    Singapore Citi Full time

    Join to apply for the Service Associate role at Citi 3 days ago Be among the first 25 applicants Join to apply for the Service Associate role at Citi Get AI-powered advice on this job and more exclusive features. The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to...

  • Service Associates

    6 days ago

    Singapore THE FORAGE CAFE PTE. LTD. Full time

    This position reports to the Floor Manager. Service Associates will need to prepare drinks, serve foods and provide customer service. Service Associate work in a team-oriented environment with other service crew staff members. To be involved in: 1. Interact with customers & respond to customer enquiries 2. Maintaining stock & inventory and notifying...

  • Customer Service Associate

    2 weeks ago

    Singapore beBeeCustomer Full time $2,000 - $3,000

    Job Title: Customer Service AssociateWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Associate. In this role, you will have the opportunity to work with customers and provide them with an exceptional shopping experience.As a Customer Service Associate, your key responsibilities will include:Providing...

  • sales associate-

    2 weeks ago

    Singapore Navy Exchange Service Command Full time

    Job Description - SALES ASSOCIATE - (SINGAPORE) - RPT CY)Job Number: CY Primary Location: Organization: MUST BE SOFA (STATUS OF FORCES AGREEMENT) SPONSORED IN ORDER TO APPLY. THIS POSITION IS NOT OFFERING SOFA SPONSORSHIP. Job Summary: As a sales associate, you will be the face of our company. You will highlight our brand and image while contributing to...

  • Customer Service Associate

    1 week ago

    Singapore beBeeRetail Full time $3,000 - $4,500

    Customer Service Associate Job DescriptionThis role is ideal for those who enjoy working in a fast-paced environment and are looking to grow their career in retail.The primary responsibility of the Customer Service Associate is to ensure that customers have an excellent shopping experience by providing assistance with their queries, locating products, and...

  • Service Associate

    4 days ago

    Singapore beBeeService Full time $3,500 - $5,500

    Food and Beverage Service AssociateDeliver exceptional customer-focused service through adherence to InterContinental Hotels Group Policies and Procedures.Key Responsibilities: