E-commerce Operations Specialist

2 weeks ago


Singapore SLEX INTEGRATED TRADE PTE. LTD. Full time
Roles & Responsibilities

Job Overview

We are looking for a detail-oriented E-commerce Operations Specialist (Internship or Part-time) to manage and optimize our online store performance. The ideal candidate will be responsible for overseeing daily operations, improving sales strategies, and ensuring a seamless customer experience across various e-commerce platforms.

Key Responsibilities
  • Platform Management: Maintain and optimize product listings, pricing, and promotions across e-commerce platforms (e.g., Amazon, Shopify, Lazada, Tmall, etc.).
  • Sales & Performance Analysis: Track sales metrics, conversion rates, and key performance indicators (KPIs) to identify opportunities for improvement.
  • Campaign Execution: Coordinate and implement online marketing campaigns, discounts, and promotional activities to drive sales.
  • Customer Experience: Monitor customer feedback, reviews, and inquiries, ensuring prompt responses and resolution of issues.
  • Content Optimization: Enhance product descriptions, images, and keywords to improve search visibility and ranking.
  • Collaboration: Work closely with marketing, product, and design teams to align e-commerce strategies with business goals.
Qualifications & Skills
  • Experience in e-commerce operations, online sales, or digital marketing.
  • Experience in design tools, like Photoshop or Canva
  • Ability to multitask, manage deadlines, and work in a fast-paced environment.
  • Excellent communication skills and a customer-centric mindset.
  • Proficiency in English and Chinese is a plus (depending on market focus).
Tell employers what skills you have

Ability to Multitask
Excellent Communication Skills
Sales
Customer Experience
Listings
Canva
Marketing
Online Marketing
Digital Marketing
Photoshop
Pricing

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