
E-commerce Executive/ E-commerce Fulfilment
2 weeks ago
**E-commerce Fulfilment Specialist**
- Execute order processing, delivery and returns of customers’ orders across e-commerce platforms & marketplaces (Lazada, Shopee, Brand store and etc.)
- Handle returns and exchanges
- Respond to post sales from Lazada, Shopee and Brand stores claims and disputes
- Manage service quality and customer satisfaction
- Work with logistic team to ensure orders pick up/ deliver on time.
- Monitor & manage inventory level to ensure healthy stock levels to meet sales forecast
- Manage product listings and promotions and ensure all information are accurate on the platforms
- Contribute to the execution of marketing campaigns
- Administrative work: submission of budget purchase requisition and invoice to finance department/Update and maintain Ecommerce marketing budget
- Any other ad-hoc tasks and related duties assigned by management.
**Requirement**
- Polytechnic Diploma in Operations, Logistics, Supply Chain or equivalent, preferred
- Min. 1 year experience in E-Commerce Operations, Warehousing and related functions
- Organized, meticulous, assertive and good numerical skills
**Salary: $2,800 - $3,200**
**Location: Walking distance from Circle line
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