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Customer Service Officer

2 months ago

Singapore RECRUIT NOW SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Customer Service / Up to $3000 + OT + VB + Incentive


Ø Up to $3000 + OT + VB + Incentive

Ø Opportunities for personal/career development.

Ø 2year relevant experience as customer service

Ø Able to communicate with Chinese-speaking clients

Ø Comfortable working in the funeral industry


RESPONSIBILITIES:

· Handles phone-manning

· Data entries and record keeping

· Provide best solution or alternative to complaints

· Work closely with operations department

· Other ad-hoc duties assigned


REQUIREMENTS:

· Diploma holder with a minimum of 2 years of customer service experience

· To converse well in both English and Chinese (to speak with Chinese-speaking clients)

· Possesses IT knowledge

· Good listening skills

· Able to work in fast-paced environment

· Good team player with good interpersonal communication and presentation skills

· Self-motivated, meticulous, and independent

· Able to do shift work, and work on Public Holidays and Overtime


OTHER INFORMATION:

· Location: Geylang Bahru

· Working Days/Hours: alternate 5 and 6 days (8am to 5pm)

· Salary: Up to $3000 + OT + VB (salary will commensurate according to experience & qualifications)

· The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.


Please indicate the below information in your resume:

  • Current & Expected salary
  • Reason(s) for leaving
  • Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.


Tell employers what skills you have

Listening Skills
Microsoft Office
Microsoft Excel
Customer Experience
Interpersonal Skills
Administration
Freight
Communication Skills
Presentation Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Shipping
Customer Service Experience