Manager, Digitalisation

5 days ago


Singapore CHINESE DEVELOPMENT ASSISTANCE COUNCIL Full time
Roles & Responsibilities

Job description

This role drives CDAC's digital transformation by integrating and enhancing systems to improve efficiency and service delivery. It leads cross-functional initiatives, streamlines processes, and implements innovative solutions. Responsibilities include managing projects from planning to execution, promoting awareness, and providing training for smooth adoption. The ideal candidate is highly organized, capable of handling multiple projects, and passionate about digital transformation in the non-profit sector.

  • Digital Transformation Leadership – Drive initiatives to enhance system integration, streamline processes, and improve service delivery.
  • Project Management – Oversee digital projects from planning to execution, ensuring successful implementation and adoption.
  • Process Optimization – Leverage automation tools and digital solutions to improve operational efficiency across departments.
  • Technology Evaluation – Identify and implement innovative technologies to enhance workflows and accessibility.
  • System Support & Enhancement – Provide ongoing support, troubleshoot issues, and implement system improvements post-go-live.
  • User Training & Adoption – Promote awareness, conduct training, and support smooth adoption of new digital tools and processes.
  • Cross-Functional Collaboration – Work closely with teams to understand needs, gather requirements, and drive digital initiatives.
  • Continuous Improvement – Monitor performance, gather feedback, and refine digital solutions to meet evolving organizational needs.

Requirements

  • Project Management – Experience managing digitalization projects and familiarity with digital project life cycles.
  • Technical Knowledge – Relevant work experience in designing and deploying digital workflows to improve operational efficiency and managing digitalization projects. Proficiency in digitalisation platforms, automation tools and workflow management. Knowledge of Robotic Process Automation (RPA) and AI-driven solutions in optimising operations.
  • Strong Communication – Exceptional written and verbal communication skills for preparing reports and engaging stakeholders.
  • Problem-Solving & Collaboration – Strong critical thinking, adaptability, and teamwork skills to achieve results.
  • Stakeholder Engagement – Proven ability to collaborate with cross-functional teams, train users on new technologies and lead change management efforts.
Tell employers what skills you have

Digital Transformation
Leadership
Change Management
Automation Tools
Workflow Management
Stakeholder Engagement
Robotic Process Automation
Adaptability
Project Management
Technology Evaluation
Process Optimization
Teamwork Skills
Accessibility

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