Regional Service Engineer

2 months ago


Singapore SHIMADZU (ASIA PACIFIC) PTE LTD Full time
Roles & Responsibilities

Job Description

  • Responsible for installation, maintenance, troubleshooting and repairing of MALDI and TOF systems.
  • Manage technical service matters including but limited to warranty claims from customers.
  • Provide technical solutions and expertise to support regional partners' engineers via both onsite and remote modes.
  • Other duties as assigned.

Requirements

  • Diploma or bachelor's degree in electronic and electrical engineering or equivalent.
  • At least one year of experience in regional technical support role.
  • Must be able travel in the Asia Pacific region.
  • Must have ownership, self-initiative & pro-active attitude towards work.
  • Possess logical thinking skills which are essential for technical troubleshooting.
  • Good communication and presentation skills.
  • Good co-ordination skills with both internal and external parties.
  • Familiarity with remote technical support is desirable.


We regret that only shortlisted candidates will be contacted.

  • Prior experience with Mass Spectrometry (MS) or Time of Flight (TOF) will be a distinct advantage.

Tell employers what skills you have

Third Party Vendor Management
Troubleshooting
Technical Services
Warranty
Presentation Skills
Customer Satisfaction
Mass Spectrometry
Electrical Engineering
Electronics
Commissioning
People Management
Technical Support

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