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Regional Technical Service Manager
1 month ago
Within a matrix organization, the candidate will transition Technical knowhow into sales opportunities. Drive technical approvals (including OEM), technical support work including intense customer interactions to translate customer requirements into profitable sales opportunities for LAB across the product range. Define promotional story lines for sales team in coordination with Application Technology, Business Development & Regional Sales Account Managers to develop winnable value propositions.
Office Location:
3A International Business Park, #07-12/13 ICON@IBP Tower B
Key areas of responsibilities:
- 50% - Lead technical service projects which includes new product development, complaint resolution, raw material approval, existing product introduction etc.
- 20% - Provide technical product information, updates, and technical training to the Sales teams as well as customers. Active in product development together with Application Technology
- 10% - Collect and analyse market and competitors' data
- 10% - Maintain a wide network with external authorities, research institutes and governmental organization
- 10% - Provide technical expertise to the management team in terms of technical strategic growth perspective within the business
Qualification and Experience Requirements:
- Degree in chemical / science / chemical engineering or any equivalent discipline
- 5-10 years relevant industry experience
- Excellent communication and effective project management skills
- Keep abreast on the technical development and strategic growth in the region
Tell employers what skills you have
International Business
Interpersonal Skills
Technical Training
Project Management
Good Communication Skills
Customer Satisfaction
Product Development
Business Development
Chemical Engineering
Technical Support
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