Front Desk office and reception assistant
3 weeks ago
Reporting to the Operations Lead on Front desk parents connections at the front desk and centre operations matters, this is a dedicated internal and external client service role.
This job involves paperwork documentation and filing, engagement with parents, interactions with the children and working co-operatively with all team members.
This job also involves daily review and ensure accuracy in student pick up by bus and teachers.
Job Responsibilities:
- Daily engagement with Parents and Students
- Daily connection with Parents during Student drop off and pick up
- Prepare financial and centre reports (e.g. petty cash, daily collections, centre enrolment report, etc)
- Prepare monthly forms such as teachers and students' attendance form, sign in/out forms, school bus
- attendance forms, etc.
- Conduct daily health checks on the children upon arrival when necessary
- Assist parents in the purchase of merchandise such as uniforms, caps, books, etc
- Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.
- Conduct stock-taking and restocking of supplies such as merchandise and stationery
- Ensure safety and timely transfer of students from school to centre
- Ensure safety of children within the premises
- Handle other ad-hoc duties as assigned
Requirements
- Friendly and Cheerful, customer oriented
- Good communication and interpersonal skills - Able to communicate well with Students and also parents
- Proficient in MS Office (Word, Excel and PowerPoint)
- Meticulous, organised and able to multi-task
- Need to have a sense of urgency.
- Need to be careful, detail and understand the importance of students pick and sign in/out accuracy
Microsoft PowerPoint
Able To Multitask
Troubleshooting
Microsoft Office
Microsoft Excel
Administrative Work
Interpersonal Skills
Customer Relationships
Books
Administration
Data Entry
MS Office
PowerPoint
Administrative Support
Excel
Team Player
Customer Service
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