Front Desk Associate
5 days ago
Front Desk Associate
Work Dynamics - Integrated Facilities Management
Key Responsibilities:
Reception
- Greet and assist employees and visitors, ensuring a warm and welcoming environment.
- Manage visitor and vendor access using Visitor Management System. Ensuring all external visitors are registered and wearing the appropriate lanyard throughout their visit with us.
- Manage and issue out access cards to employees.
- Maintain and oversee the Front Yard, reception area. Ensuring it is tidy and presents a welcoming atmosphere for all employees and visitors.
- Lead site tours for new hires, providing necessary information about the workplace.
Site Operations
- Liaise with building management to complete tasks such as:
Application of building access cards
Air conditioning extension requests
Permit to Work (PTW) coordination
Support Fire Drills - Supervise all office décor installations and ensure our vendors have completed the required scope of work successfully.
- Set up workstations for new hires and coordinate internal office moves as required.
- Perform ad hoc tasks as assigned by the Manager to ensure day-to-day site operations are fully supported.
Mail Deliveries
- Manage all outgoing and incoming courier requests in a timely manner.
- Collect and distribute incoming mail and deliveries to the appropriate employee/on-site vendor.
- Ensure details of all outgoing courier has been verified and confirmed with the sender.
- Manage any ad hoc shipping administration.
- Ensure any shipping concerns are escalated in a timely manner to the Manager.
Meeting Room Booking & Coordination
- Support reservation requests of our meeting rooms, training rooms and all other shared spaces.
- Assist employees should reservations need to be swapped, amended or moved around to accommodate a higher priority request.
- Ensure equipment (if required), has been setup.
- Ensure space configuration (if required) has been setup, with the support of the handyman.
Event Support
- Support internal and external events hosted within the workplace, assisting with logistics and coordination – as directed by the Manager.
Reporting/Administration
- Produce reports or perform administrative tasks as directed by the Manager. Such as: ensuring vendors have submitted their food wastage report in a timely manner, or, retrieving electrical report from the landlord and providing a summary of the findings so that we may view critical data required for our sustainability program.
Qualification
- 3-5 years minimum experience in either Hotel, Hospitality, Office Management.
- Ability to work effectively with multiple people across diverse backgrounds.
- Able to collaborate with stakeholders, articulate feedback proactively and take ownership of assigned tasks.
- Strong prioritization and time management skills.
- Excellent organizational skills and a keen eye for detail.
- Technologically savvy and proficient with Google/Microsoft/Apps.
- Outgoing with a pleasant disposition.
Air Conditioning
Navy
Customer Service Oriented
Property Management
Dynamics
Wayfinding
Landlord
Office Management
Administration
Adaptability
Deposits
Facilities Management
Hospitality
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