Banquet Supervisor
5 days ago
Banquet Supervisor
SCOPE
To supervise the successful organization, preparation and execution of any type of banquet event and assist the Banquet Manager to successfully handle all events.
Give full support that ensures the Banquet Service Department is running as a successful and independent profit centre, ensuring that all functions are successfully executed ensuring maximum guest satisfaction through planning, organizing, controlling the respective Administration and Operation.
OVERALL OBJECTIVES
The job of Banquet Supervisor is executed satisfactorily when:
· All rules & regulations are strictly adhered within the hotel including hotel's policy on fire and safety as well as hygiene regulations including HACCP.
· The service team is well managed, having delegated the appropriate tasks to the team members.
· The sales are driven to the outlet's full potential and that budget is adhered to.
· High quality of product and service is maintained in the outlet.
· The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.
REQUIREMENTS
• Warm, pleasant, friendly and confident, with good interpersonal skills.
• Possess good command of English
• Minimum 2 years' experience in a similar capacity.
• Diploma in Hospitality or F&B Service
• Positive attitude and team player with ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
• Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
• Familiar with HACCP requirements
• Knowledge of Health and Safety rules and procedures
Weddings
Ability To Work Independently
Interpersonal Skills
Arranging
VIP
Team Spirit
Hospitality Industry
Administration
Sanitation
Pressure
Wine
Train New Employees
Customer Satisfaction
Team Player
Customer Service
Catering
Food Service
Service Delivery
Hospitality
Customer Service Experience
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