IT Support
Found in: Talent SG 2A C2 - 3 weeks ago
Responsibilities
- Desktop support
- Provide basic support and troubleshooting to our staffs, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
- Taking ownership of staffs issues reported and tracking them through resolution
- Responding in a timely manner to service issues and requests
- Liaise with third party vendors to coordinate issues on specific services.
- Liaise with product manufacturers for problem escalation and resolutionYou will be responsible for the end-user’s hard and software related issues as well as our corporate information systems.
Requirements
- Higher Nitec or Diploma in Computer Science/Information Technology.
- Good knowledge on computer networks.
- Strong analytical and problem-solving skills.
- Good understanding and possess troubleshooting know-how on IT infrastructure and software.
- Able to handle sensitive information in confidential manner.
- At least 2 years of IT related working experience.
Tell employers what skills you have
Microsoft 365
Microsoft PowerPoint
Troubleshooting
Microsoft Office
Microsoft Excel
Hardware
Housekeeping
Inventory
Administration
Data Entry
Time Management
Communication Skills
Administrative Support
Team Player
Microsoft Word
Able To Work Independently
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