Contract Customer Service Officer
3 weeks ago
Job Description:
- Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
- Update complete and accurate information on customer interaction in the Customer RelationshipManagement (CRM) system.
- Alert management of issues and concerns that require escalation for complete resolution
- Work closely with stakeholders on the service request requirements.
- Deliver service requests within stipulated service standards.
- Undertake projects or other responsibilities as assigned.
Job Requirements:
- Preferably ’A’ Levels or Diploma holder with relevant working experience.
- Good interpersonal and communication skills.
Interested candidates do attach your resume to angelapoh@recruitexpress.com.sg
Attn: Angela Celeste Poh Li Ying (R2095367)
Recruit Express Pte Ltd (99C4599)
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Customer Interaction
Interpersonal Skills
Inventory
Administration
Data Entry
Adaptability
Good Communication Skills
Freight
Communication Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Disposition
Shipping
Customer Service Experience
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