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Customer Service Representative

1 month ago

Singapore SANKYU (SINGAPORE) PTE LTD Full time
Roles & Responsibilities

Duties & Responsibilies:

  • Coordinate and liaise with customers, forwarders & warehouse for shipment readiness and delivery schedules
  • Prepare and handling of day-to-day documents for delivery
  • Assist & update customers with stock queries and shipment schedules
  • Liaise with warehouse for shipments
  • Prepare monthly reports for KPI
  • Any other ad-hoc duties as assigned
  • Assist for monthly stock take.

Requirements:

  • Min GCE "O" Level with 1 year of relevant experience in related field
  • Basic understanding on shipping & warehousing knowledge
  • Good interpersonal skill & customer service oriented
  • Working location: Tuas (**Shuttle service is provided from/to Tuas West Road MRT**)
Tell employers what skills you have

CRM
Warehousing
Customer Service Oriented
Microsoft Office
Microsoft Excel
Customer Experience
Customer Support
Inventory
Administration
SAP
Communication Skills
Customer Satisfaction
Customer Service
Pricing
Shipping
Call Center