Customer Service Representative
6 days ago
Company: National Electrical Traders (Toyomi)
Location: 459 Geylang Road s389420
Employment Type: Full-time
Salary Range: $2300-$2800
Are you a people-oriented individual with excellent communication skills? Do you thrive in providing exceptional customer experiences? If so, we have an exciting opportunity for you to join the Toyomi Singapore team as a Customer Service Representative
**Key Responsibilities**:
- Attend to after-sales duties, including handling repair requests from customers.
- Coordinate with the repair team to ensure timely and efficient resolution of customer product repair issues.
- Communicate with customers to arrange product collection after repair completion.
- Assist with invoicing and basic accounting tasks related to customer service operations.
- Assist with ad hoc tasks to ensure smooth operation of the business
**Requirements**:
- Prior experience in customer service or a related field is preferred but not mandatory.
- Preferred: Excellent verbal and written communication skills in English and Chinese.
- Strong interpersonal skills and the ability to build positive relationships with customers.
- Basic understanding of invoicing and accounting procedures.
- Detail-oriented and able to handle multiple tasks effectively.
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