Lead Professional Services Consultant
4 weeks ago
Responsibilities:
- Assisting engagement specialist to scope complex Thales products’ deployment.
- Set up conference calls with customers to review deployment plans, pre-requisites and best practices
- Provide onsite or remote consulting services and support to Thales customer with a focus on high quality, accuracy and customer satisfaction
- Record project activities in the department project management application
- Develop and deliver technical hands-on product deep knowledge transfer to customers
- Track and ensure successful completion of high impact projects by creating project scoping plans, design guides and relevant documentation
- Function as technical point of contact for customer deployments and as a mentor for other team members
- Delivery of customer engagement in the area of HSM, CipherTrust, SafeNet Trusted Access, and/or PKI
o Design – Role, Policies and Procedures
o Documentation and hands on deployment including hardware security modules
- Provide training and knowledge transfer
- Provide strong product and professional services solution presentation to difference audiences, internal and external.
Requirements:
- B.A./B.S. degree required (preferably Computer Science, Information Services or a related field).
- 5+ years as Security Technical Consultant
- Experience in onsite and remote projects delivery model.
- Able to deploy all CPL products: Thales HSM family, Key management products and authentication
- Knowledge of Authentication and Identity management solutions
o Experience Two Factor Authentication Using one time passcode
o Experience Understanding of RADIUS authentication
o Experience of SAML Authentication- Identity Provider – Service Provider
o Experience of traditional user directories, AD, Sun Directory, etc.
o Experience of LDAP Configuration, deployment and consumption of services
o Strong experience of ADFS
- Knowledge & background in Cryptography and Security, including PKI, digital signature, encryption, certificates, HSM and cryptographic APIs (PKCS#11, OpenSSL,…)
- Experience in Key Management Interoperability Protocol (KMIP)
- Experience in networking principles and protocols
- Experience in database administration (mainly Oracle, MySQL, MS SQL, DB2, and/or Informix)
- Experience with Linux/Unix system administration.
o Comfortable with shell scripting, Linux file systems.
o Experience with SE Linux a plus.
- Experience with Windows server administration.
o Comfortable with Active Directory, power shell, NTFS administration and group policy administration.
- Experience with virtualization – VMWare, Xen, KVM and/or Docker a key skill
- Experienced with cloud environments (AWS, Azure, VMWare)
- Experience with firewalls and routing tables. Cisco experience a plus.
- Understanding of the principles of both cloud technologies and on-prem application security, including public key infrastructures.
- High energy, flexible, pro-active and excellent resistance to stress
- Verbal and no verbal communication, listening:
o Ability to present solutions, rather than problems
o Ability to express complex ideas in a manner befitting the audience.
- Team-working
- Negotiation: A strong “can do” attitude. Willing to accommodate and innovate to ensure customer satisfaction.
- Problem solving
- Customer driving
- Customer crisis management
- Able to manage complex projects
Tell employers what skills you have
Negotiation
PKI
Oracle
Azure
Active Directory
VMware
MySQL
Scripting
SQL
Networking
DB2
Consulting
Encryption
Professional Services
Virtualization
Linux
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