Boarding Gate
1 week ago
CORE RESPONSIBILITIES:
- Plan and set sales forecast / profit projection for the business units (The Planet Traveller, Boarding Gate and The Wallet Shop) to meet financial objectives
- Discuss sales strategies and stores’ sales achievements with the retail team personnel
- Responsible to track sales performance of all business units, carry out necessary follow-up checks on stores’ weekly performance, and ensure monthly sales targets are met
- Prepares monthly, and other relevant sales reports, with analytical details
- Prepares annual sales targets for the stores based on the sales information provided
- Responsible for visual merchandising display, ensure replenishment all stores are fulfilled, and the retail stores do not stray from the brand’s guidelines
- Innovate, recommend, set and implement Customer Service Standards to improve operational processes, coach & motivate retail staff to achieve targets and standards
- Review, improve and ensure Standard Operating Procedures (SOP) for all business units for a better working environment and effective team
- Yearly review of operations and perform benchmarking exercise against similar in the retail industry
- Work with the retail team and merchandising personnel to project inventory levels and orders
- Ensure that stock losses are kept to a minimum level set by the management, inventory count is done accurately, and the set procedure is followed
- Co-ordinate and work closely with other HOD’s (merchandising, marketing, logistics, creative) to resolve operations matters including customers’ feedbacks and complaints and increase sales through effective marketing programs
- Work closely with interior designer on store renovation, maintenance, and re-instatement
- Build good rapport and maintain good working relationships with all external landlords, suppliers, and other parties
- Responsible for all daily operations of the business units, including manpower planning & control, good house-keeping standards, and other operational issues
- Conduct monthly store’s meetings to ensure new procedures, practices and updates are communicated and discussed during such meetings
- Work closely with HR Department in developing a systematic training plan for all retail employees that includes sales, customer service, product training (basic & updates), etc.
- Ensure all staff are given sufficient training for career progression (e.g. management skills; numerical training skills, etc.) and adequately trained in sales processes, there are follow-up after training by the relevant stores in-charge for their staff, and all training documentation file in orderly manner
- Work closely with HR Department for recruitment, selection, & retention of staff to meet operational requirements, and staff’s compensation and benefits.
- Plan and structure current work scopes
- Daily review of the sales targets and development, and month-to-date sales against targets on a bi-weekly basis
- Identify inventory or operational issues at the corporate level that may have impacted sales, discuss and develop solutions
- Manage the retail AICs' and SICs’ career development; yearly review/appraisal
- Work closely with marketing & merchandising departments for launches and repositioning of the brands
Job Requirements:
- Min. Diploma / Degree in Retail Operations Management / Business Administration or equivalent
- Minimum 5 years of experience in relevant industry (retail / distribution) and managing multiple stores
- Proficiency in Microsoft Office applications
- Highly customer service centric with ability to well interact with customers
- Excellent interpersonal communication skills, analytical, report-writing skills, strong leadership to manage team and communicate effectively with all levels of people
- Strong problem solving skills, result oriented, adaptable, self-driven, team player, resourceful & meticulous, with a keen-eye for details and hands-on person
- Able to excel under pressure, multi-tasks, handle tight deadline and well-organized
Tell employers what skills you have
Management Skills
Manpower Planning
Visual Merchandising
Housekeeping
Inventory
Landlords
Career Development
Operations Management
Merchandising
Pressure
Customer Service
Benchmarking
Training Skills
Excellent Interpersonal Communication Skills
-
Boarding Gate
5 days ago
Singapore SEAGER INC. PTE LTD Full timeRoles & ResponsibilitiesJob Description & Requirements- Assist in daily operations such as merchandise display, stock inventory, and maintenance of store.- Greet customers, handling enquiries, ascertain what customers need and desire, and maintain good service to customers.- Support in other aspects of sales and operations.- Ordering stocks, replenish stocks...
-
Boarding Gate
1 week ago
Singapore SEAGER INC. PTE LTD Full timeRoles & ResponsibilitiesAre you a designer who dreams in pixels and wakes up with a fresh idea for the perfect layout? Do you have a portfolio that could make a computer from the 90s look like a work of art? We're seeking a creative powerhouse to join our team, where imagination meets innovation and every day is an adventure in design. If you're passionate...
-
Passenger service operations officer
4 weeks ago
Singapore Singapore Cruise Centre Pte Ltd Full timeKey role: Execute overall operations within the terminal to facilitate the flow and movement of passengers both departing and arriving through the terminals for a pleasant passengers' experience. Essential Duties and Responsibilities: Functional: Baggage Check-in Counter Perform functions for baggage check-in which includes:Requesting and conducting...
-
Singapore YONG FONG AUTOGATE PTE. LTD. Full timeAt YONG FONG AUTOGATE PTE. LTD., we are seeking an experienced Electrical Automation Installation Specialist to join our team. The estimated salary for this role is SGD 45,000 - 60,000 per annum.Job Description:We are looking for a skilled technician with electrical knowledge and welding expertise to install automatic gate systems, vehicle barrier systems,...
-
Electrical Engineering Technician
4 days ago
Singapore YONG FONG AUTOGATE PTE. LTD. Full time $3,150 - $3,500Job Scope: Installation of automatic gate systems, vehicle barrier systems, and access control systems for landed properties, condominiums, industrial buildings, and government projects.Work Scope: Required technician with electrical knowledge, welding knowledge, and understanding of wiring diagrams on control boards.
-
Boarding Gate
1 week ago
Singapore SEAGER INC. PTE LTD Full timeRoles & ResponsibilitiesAre you a passionate storyteller with a heart of great content? We are looking for a talented who Marketing Specialist specializing in content creation that thrives in a fast-paced, innovative environment and is ready to bring fresh ideas to life. If you are eager to make your mark and help us tell our story in new and exciting ways,...
-
Electrical Automation Systems Installer
7 days ago
Singapore YONG FONG AUTOGATE PTE. LTD. Full timeAbout the RoleWe are seeking a skilled and experienced Electrical Automation Systems Installer to join our team at YONG FONG AUTOGATE PTE. LTD.Job DescriptionThe primary responsibility of this role is to install, maintain and repair automatic gate systems, vehicle barrier systems, and access control systems for landed properties, condominiums, industrial...
-
Airport Ground Staff
6 days ago
Singapore RAFFLES EMPLOYMENT PTE. LTD. Full timeJob Opportunity at Raffles Employment PTE. LTD.We are seeking a skilled Airport Ground Staff to join our team at Raffles Employment PTE. LTD.About the JobThis role involves attending and serving passengers, packing and replenishing stocks, delivering orders to boarding gates, assisting with cashiering duties, performing basic housekeeping tasks, and...
-
Electrical Installation Specialist
3 days ago
Singapore YONG FONG AUTOGATE PTE. LTD. Full timeCompany Overview:YONG FONG AUTOGATE PTE. LTD. is a reputable company in the industry of automatic gate systems, vehicle barrier systems, and access control systems.Salary: The estimated salary for this position is around SGD $60,000 - $80,000 per annum, depending on experience and qualifications.Job Description:We are seeking an Electrical Installation...
-
Airline customer service agent
3 weeks ago
Singapore Dynamic Human Capital Pte Ltd Full timeJoin our client in creating a positive travel experience for our passengers. Whether you're assisting passengers at the check-in counter, providing exceptional service in our exclusive lounges, coordinating departure activities, or leading a team of dedicated professionals, your contributions will be invaluable. Job Responsibilities: Manage check-in...
-
Airport Security Screening Officer
4 days ago
Singapore CERTIS CISCO SECURITY PTE. LTD. Full timeWe are seeking a skilled Aviation Screening Security Officer to join our team at Changi Airport. This exciting role offers a unique opportunity to work in a world-renowned terminal, performing security checks and baggage screening in restricted areas and departure gates.Salary and BenefitsThe successful candidate can expect a competitive salary of up to...
-
Airport Team Member
2 days ago
Singapore RAFFLES EMPLOYMENT PTE. LTD. Full timeCompany OverviewRaffles Employment PTE. LTD. is a leading employer in the industry, committed to delivering exceptional customer service and experience.Job DescriptionWe are seeking a skilled and enthusiastic Airport Team Member to join our retail sales team. As a key member of our team, you will be responsible for attending to passengers, replenishing...
-
PAX Representative
1 week ago
Singapore CENTERRA CONSTRUCTION PARTNERS, LLC Full timeRoles & ResponsibilitiesJob description - Responsible for the preparation and accurate outgoing/incoming passenger messages and other written communication Coordinate all passenger Service matters through ATOC and Air Mobility Command when necessary Maintain all updated Passenger Service AMC instructions Answer passenger inquiries and provide assistance...
-
Airport Security Officer
6 days ago
Singapore CERTIS CISCO SECURITY PTE. LTD. Full timeJob SummaryWe are seeking a reliable and detail-oriented Airport Security Officer to join our team at Changi Airport. As a key member of our security team, you will be responsible for ensuring the safety and security of passengers, staff, and airport facilities.Salary: Up to $2,750 per month, with a joining bonus of $5,000* for December intake.About the...
-
Package Device Product Engineer
1 week ago
Singapore MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD. Full timeJob OverviewMicron Semiconductor Asia Operations PTE. LTD. is a leading provider of innovative memory and storage solutions. We are currently seeking a highly skilled Package Device Product Engineer to join our team.About the RoleThis exciting opportunity involves preparing new DRAM, NAND or MNAND products for launch and coordinating resources, testing, and...
-
Aviation Security Screening Professional
6 days ago
Singapore CERTIS CISCO SECURITY PTE. LTD. Full timeJob SummaryWe are seeking a skilled Aviation Screening Security Officer to join our team at Changi Airport. As a key member of our security operations, you will be responsible for performing security checks and baggage screening in restricted areas and departure gates.Key Responsibilities:Pre-Board ScreeningManual Bag ChecksMetal Detector...
-
Customer Service Agent
1 month ago
Singapore STAFFKING PTE. LTD. Full timeRoles & ResponsibilitiesBenefits: UP to $2200 Shift (44hours/week, including weekends) EastJob Scope:1. Handling Check In duties.- Check and ensure that flight tickets and travel documents are valid for flight- Weigh and tag passengers luggage.- Processing and issuing of boarding pass.- Assisting passengers at self-Check In kiosks and auto bag drop...
-
Airside Security Professional
1 week ago
Singapore CERTIS CISCO SECURITY PTE. LTD. Full timeWe are seeking a reliable and detail-oriented Airside Security Professional to join our team at Changi Airport. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and ensuring the safety of passengers and staff.Role OverviewThe successful candidate will be responsible for performing security checks and baggage...
-
Retail Sales Associate
1 week ago
Singapore RAFFLES EMPLOYMENT PTE. LTD. Full timeJob OverviewRaffles Employment PTE. LTD. is a leading employer seeking a skilled Retail Sales Associate to join our team. This role offers an exciting opportunity to work in a dynamic environment, providing exceptional customer service and contributing to the success of our business.Key ResponsibilitiesThe successful candidate will be responsible for...
-
Singapore Homage Co Pte Ltd Full timeWe are seeking highly skilled and compassionate Registered Nurses to join our team of healthcare professionals. Whether you're looking for freelance, short-term contract, or full-time opportunities, we have a variety of options available.As a Homage Nurse, you'll enjoy a flexible working schedule, allowing you to choose when you want to work. Our high...