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Senior Application Support Analyst

4 weeks ago

Singapore GMP TECHNOLOGIES (S) PTE LTD Full time
Roles & Responsibilities

Responsibilities:

  • Analyze, investigate and manage daily application issues/incidents
  • Perform application deployment, support post deployment and post maintenance verification activities.
  • Administration of application configuration, user account, and support audits activity related to this.
  • Perform query jobs, generate data statistics and reports
  • Perform system/issue monitoring & tracking of resolution through incident management system
  • Work with cross functional teams (application development, infrastructure team) for incident investigation and follow up.
  • Perform project documentation and document base-lining.


Requirements:

  • Diploma/Degree in Computing Science, Information Technology, Engineering or equivalent
  • Experienced in IT Operation, application support and end user management, with 2 to 3 years of team managing experiences.
  • Experience in Structured query language (SQL).
  • Excellent analytical and problem-solving skills
  • Good written & spoken communication skills and interpersonal skills
  • Team player and work independently without supervision
  • Involvement in night support activity (based on duty roster) is required


To apply, please visit www.gmprecruit.com and search for Job Reference: 22154


To learn more about this opportunity, please contact Yingying at yingying.lai@gmprecruit.com


We regret that only shortlisted candidates will be notified.


GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239


Tell employers what skills you have

MSSQL
Leadership
liaising with end user
Application Development
System Monitoring
Incident Investigation
IT Operations
SQL
Application Support
Team Lead
Application Deployment
Incident Management

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