Application Support Analyst

1 week ago


Singapore Gravitas Recruitment Group Full time

Are you looking to work directly for trading firms and help build and support trading systems?


Our client is a
global ISV company operating on the forefronts of technology using the latest
low latency trading technologies to work with
clients ranging from financial institutions to hedge funds to proprietary trading groups.


Our client is looking for an synergetic
Application Support Analyst who has previous experience working in
derivatives exchanges,
Linux operating systems, and supporting L- L3 issues.

The team is very dynamic and love to collaborate with each other, so they are looking for a capable individual who is happy to learn and help with tasks outside the work scope.


Some of your responsibilities include:

  • Respond promptly to support requests and enquiries from clients.
  • Actively monitor and respond to alerts for critical systems and infrastructure.
  • Support customers and resolve issues related to order entry, risk management, and exchange connectivity.
  • Work directly with new customers to coordinate the deployment and configuration of the company's products.
  • Work directly with various exchanges and the software engineers to test and conform new software releases.
  • Work with the infrastructure team to test and complete various server and network upgrade projects.

Your abilities:

  • Have a Computer Science, Engineering, or related technical degree.
  • Be able to perform complex log file analysis, allowing you to identify the root cause of issues.
  • Be familiar with various exchange protocols such as
    OmNet, ITCH/OUCH and FIX.

The benefits? Along with competitive salary and bonus, there will be opportunities of international travel to visit clients, trade exhibitions, and other global offices.

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