Senior Application Support Analyst, Banking

1 week ago


Singapore JAC Recruitment Singapore Full time

Contract type:

Permanent

Location:

Singapore

Specialisation:

Information Technology

Reference:

PR/093134

Contact details:

Nana Oba

Job published:

February 15, :21


My client, a global System Integrator is looking to hire a Senior Application Analyst to support d2d operation at their client, a bank.


JOB RESPONSIBILITIES

  • Contribute actively as a member of the Application team, engaging in creative problemsolving and cooperation with peers.
  • Provide L2 and L3 support to users across front, middle, and backoffice functions.
  • Document and report production issues (PRD incidents) to the leads, coordinating with relevant teams to resolve them and escalating to higher management when necessary.
  • Enhance the stability of the production environment by refining current processes and controls as needed.
  • Uphold a high standard for documentation, managing and versioning records for all system updates, regardless of project type/size.
  • Exhibit adaptability in diagnosing problems and offering alternative solutions.
  • Work with project stakeholders to ensure timely execution of BAU and project tasks.
  • Anticipate potential problems, proactively informing management and proposing viable solutions.
  • Handle sensitive and confidential data, such as financial and customer information, in compliance with the bank's data security guidelines.

JOB REQUIREMENTS

  • Bachelor's Degree or an equivalent qualification.
  • Proficient in English and Japanese with excellent verbal and written communication skills to liaise with both English speaking and Japanese speaking stakeholders.
  • Strong interpersonal abilities, fostering trust and teamwork.
  • Analytical mindset with the capability to simplify complex issues for understanding.
  • Demonstrated organizational skills and the capacity to manage multiple tasks efficiently.
  • Experience in Software development

BENEFITS Salary:
S$7,000 ~ S$10,000 (depends on your experience)

Location:
East

LI-JACSG
countrysingapore

Oba Nana (R

JAC Recruitment Pte Ltd (EA Lic No: 90C3026)

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