Analyst, Application Support Analyst

2 weeks ago


Singapore Sumitomo Mitsui Banking Corporation (SMBC) Full time

Responsibilities:

  • Responsible for production system integrity and production system readiness of systems under the Middleware team.
  • Perform L2 support and troubleshooting for production incidents and critical system interface through Middleware system.
  • Support the IT Planner in meeting project objective and perform production transition for new system launch and system change request.
  • Propose improvement for systems based on identified process gaps.
  • Standardize processes through developing implementation, integration and documentation in accordance to set standards
  • Identify and propose suitable processes for automation and implementation.
  • Highlight and escalates risk issues to relevant parties in a timely manner.
  • Participate in system restoration for Disaster Recovery exercises.

Job Requirements

  • Diploma and/or bachelor's degree in Computer Science or Information Technology.
  • Min. 2 years of work experience in the Application or System Support function, preferably in a bank or financial institution.
  • Hands on experience in maintaining and supporting Middleware software such as MQ, Connect Direct and IBM ESB.
  • Possess selfmotivated and driven work ethnic to ensure high quality work in a timely manner.
  • Possess collaborative team player working style with demonstration of presentable interpersonal skills.
  • Able to communicate clearly both verbally and in writing.
  • Demonstrates a strong sense of accountability and ownership of results.
  • Demonstrates sound judgment in reviewing problems and making recommendations / decisions
  • Hands on experience in maintaining and supporting Job Scheduling software (not as a job controller) such as Control-M or Autosys, would be a plus.
  • Handson experience in DevOps software tool kit such as OpenShift and Jenkins for CI/CD use case, would be a plus.


  • Singapore SINGAPORE BUSINESS GUIDE PTE. LTD. Full time

    Job Title: Application Support AnalystSalary Range: SGD3,000- SGD4,500We are seeking an Application Support Analyst to join our team. You will be responsible for providing technical analysis and customer support for technical issues and change requirements. Your role will involve developing system enhancements, rectifying technical issues using SQL Server...


  • Singapore LMA Full time

    Senior Application Support AnalystAs Senior Application Support Analyst, you will be Leading with innovative and fully DevOps oriented teams in order to provide production support for both the Asian Region and the World.The Trade Finance IT team is in charge of developing, implementing and running the tools necessary for the International Trade business...


  • Singapore DEZIRE TECHNOLOGIES PTE. LTD. Full time

    We are looking for a Junior Application Support AnalystKey Skills Minimum 02 years in Unix /Linux Must have worked on Oracle / Sybase Advanced programming in Java, JavaScript, xslt, VB, SQL, shell script Project experience in J2EE Familiarity of common financial instruments Logical thinking & Strong analytical skills


  • Singapore TANGSPAC CONSULTING PTE LTD Full time

    Banking client with large IT support team in Singapore is looking to hire IT Application / production support Analyst to support their mission critical banking systemsRoles: Provide level 2 support to requests from various areas of the business and investigate and troubleshoot issues. Performing root cause analysis Ensuring timefly resolution especially for...


  • Singapore BOTTOMLINE TECHNOLOGIES PTE. LTD. Full time

    As an Application Support Analyst, a typical day might include the following:Perform the triage of customers' queries according to SLA Create Knowledge base article on a recurring topic Write and send a customers' external communication Provide training to a new customer on how to interact with our Service Desk Organize a call with the level 3 support team...


  • Singapore GMP Full time

    Application Support Analyst ( Payment, Banking | Changi )Responsibilities Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System Support the Incident Manager in ensuring...


  • Singapore GMP Full time

    Application Support Analyst ( Payment, Banking | Changi )Responsibilities Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System Support the Incident Manager in ensuring...


  • Singapore Experis Full time

    Location: Changi Business Park Industry: Banking environment ResponsibilitiesResponsible for production system integrity and production system readiness of systems under the Digital Platform System team. Perform L2 support and troubleshooting for production incidents and critical system interface through Automation and Workflow systems. Support the Incident...


  • Singapore Experis Full time

    Location: Changi Business Park Industry: Banking environment ResponsibilitiesResponsible for production system integrity and production system readiness of systems under the Digital Platform System team. Perform L2 support and troubleshooting for production incidents and critical system interface through Automation and Workflow systems. Support the Incident...


  • Singapore Experis Full time

    Location: Changi Business Park Industry: Banking environment ResponsibilitiesResponsible for production system integrity and production system readiness of systems under the Digital Platform System team. Perform L2 support and troubleshooting for production incidents and critical system interface through Automation and Workflow systems. Support the Incident...


  • Singapore Peoplebank Full time

    Application Support Analyst 12 months contract Hybrid work arrangement Work location: CBD areaOur Client Our client is one of the leading IT enterprise cloud computing company Ranked as Fortune "100 Best Companies to work for"The Opportunity Manage a fastpaced queue of support requests, driving all issues to resolution with a strong focus on customer...


  • Singapore Maltem Consulting Full time

    APPLICATION SUPPORT AnalystRole / Key responsibilitiesThe main missions are: Ensure system stability and run continuity for the full system (services, batches, etcrunning in Europe or Singapore)- Administrating vendor-based trading platform (Accesses, Order Routing, Limits, Broker connections, etc.): Share relevant information with support and development...


  • Singapore SALT TALENT SEARCH PTE. LTD. Full time

    Roles & ResponsibilitiesSalt is looking to hire an Application Support Analyst for a Global Financial Services client for 6 months & renewable contract role. In this role you will be providing operational support for the client’s infrastructure analysis system.Responsibilities: Supporting and fix both batch processing and interactive user applications to...


  • Singapore SALT TALENT SEARCH PTE. LTD. Full time

    Roles & ResponsibilitiesSalt is looking to hire an Application Support Analyst for a Global Financial Services client for 6 months & renewable contract role. In this role you will be providing operational support for the client’s infrastructure analysis system.Responsibilities: Supporting and fix both batch processing and interactive user applications to...

  • Application Analyst

    2 months ago


    Singapore THOMSON MEDICAL PTE. LTD. Full time

    Roles & ResponsibilitiesThe Application Analyst will be part of the Digital and Information Technology team to implement, maintain and support IT systems in use at Thomson Medical Centre.The IT systems primarily include Electronic Medical Record System and other clinical related management systems.He/She will work closely with hospital and clinical business...

  • Application Analyst

    4 weeks ago


    Singapore THOMSON MEDICAL PTE. LTD. Full time

    Roles & ResponsibilitiesThe Application Analyst will be part of the Digital and Information Technology team to implement, maintain and support IT systems in use at Thomson Medical Centre.The IT systems primarily include Electronic Medical Record System and other clinical related management systems.He/She will work closely with hospital and clinical business...


  • Singapore Kerry Consulting Full time

    Description:DescriptionWe are working with a European MNC that is looking for an Application Support Analyst to work on the global trading platform.Responsibilities:You will be involved in production monitoring, and coordinating incident resolution. You will also participate in the writing and enhancement of procedures. You will be able to support users on...


  • Singapore D L RESOURCES PTE LTD Full time

    Roles & Responsibilities The Application Support Analyst (L1) is responsible to support application wellness in production Investigate production issues, respond based on production defect severity SLAs and pass relevant details to L2/L3 team Manage and respond to users on timely manner Log incident ticket for production issues and user queries Follow...


  • Singapore EPS COMPUTER SYSTEMS PTE LTD Full time

    Roles & ResponsibilitiesRole and Responsibilities· Ensure that the business application systems supported by IT shared service are maintained to the highest possible standard with maximum levels of attainable productivity and efficiency.· Ensure that all communication is logged into Ticketing System promptly and completely.· Manage application...


  • Singapore STEENBOK PTE LTD Full time

    Roles & ResponsibilitiesWe are looking for an Application Support Analyst (Core Banking/Silverlake). You will be expected to be able to work both independently and as part of a support team.Responsibilities Be a subject matter expert in Core Banking Filter, prioritise and validate issues Recommend solutions & resolve issues, working with L2 & L3 support...