Current jobs related to Applications Support Senior Analyst - Singapore - Citi

  • Senior Application Support Specialist

    4 days ago

    Singapore HELIUS TECHNOLOGIES PTE. LTD. Full time

    Senior Application Support AnalystAt Helius Technologies PTE. LTD., we are seeking a highly skilled Senior Application Support Analyst to join our team. As a key member of our support team, you will be responsible for providing technical support for our critical business systems, identifying and troubleshooting issues within multiple components of the...

  • Senior Application Support Analyst

    1 week ago

    Singapore HELIUS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesRole: Senior Application Support AnalystRequired skills: Minimum 5 years of experience Application remediation and support troubleshooting Analyse and troubleshoot issues raised by user and dig deeper to the root cause Actively participate and contribute to team discussions and provide solutions to work-related problems. Provide...

  • Senior Application Support Analyst

    2 weeks ago

    Singapore ADECCO PERSONNEL PTE LTD Full time

    Roles & ResponsibilitiesPositionAs Senior Application Support Analyst, you will be Leading with innovative and fully DevOps oriented teams in order to provide production support for both the Asian Region and the World.This position is part of a new support team formation for the company's strategic program. It is multiyear program which targets to: Build a...

  • Applications Support Senior Analyst

    2 weeks ago

    Singapore Citi Full time

    Job SummaryCiti is seeking a highly skilled Applications Support Senior Analyst to join our team. As a key member of our technology group, you will be responsible for providing technical and business support for users of Citi Applications.Key ResponsibilitiesProvide technical and business support for users of Citi Applications, including resolving app issues...

  • Senior Application Support Lead

    1 week ago

    Singapore ADECCO PERSONNEL PTE LTD Full time

    Job Title: Senior Application Support AnalystJoin ADECCO PERSONNEL PTE LTD as a Senior Application Support Analyst and take on a challenging role that requires strong technical skills, leadership abilities, and a passion for delivering exceptional support.Key Responsibilities:Lead and mentor a team of support analysts, overseeing daily operations and...

  • Senior Application Support Specialist

    1 week ago

    Singapore AMBITION GROUP SINGAPORE PTE. LTD. Full time

    Job Title: Senior Application Support AnalystAt Ambition Group Singapore PTE. LTD., we are seeking a highly skilled Senior Application Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing top-notch support to our Calypso back office application.Key Responsibilities:Monitor and analyze application...

  • Senior Applications Support Analyst

    3 days ago

    Singapore Citi Full time

    Job SummaryCiti is seeking a highly skilled Applications Support Senior Analyst (FX) to join our team. As a key member of our Applications Support team, you will be responsible for providing technical and business support for users of Citi Applications.Key ResponsibilitiesProvide technical and business support for users of Citi Applications, including...

  • Senior Application Support Specialist

    3 days ago

    Singapore LMA Full time

    Job Title: Senior Application Support AnalystAt LMA, we are seeking a highly skilled and experienced Senior Application Support Analyst to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our users, ensuring the stability and quality of our applications, and driving process...

  • Senior Application Support Specialist

    5 days ago

    Singapore MyCareersFuture Full time

    Job SummaryWe are seeking a highly skilled Senior Application Support Analyst to join our team at MyCareersFuture.Key ResponsibilitiesProvide timely and effective support to resolve application issues and implement permanent solutions.Collaborate with interface teams to troubleshoot and resolve interface-related issues.Work closely with business users and...

  • Senior Application Security Analyst

    3 days ago

    Singapore Citi Full time

    Senior Application Security Analyst (VP)Citi is a global leader in financial services, and we're seeking a highly skilled Senior Application Security Analyst to join our team. As a Senior Application Security Analyst, you will play a critical role in ensuring the security and integrity of our applications and systems.Key Responsibilities:Perform analysis and...

  • Senior Application Support Specialist

    1 week ago

    Singapore TRINITY CONSULTING SERVICES PTE. LTD. Full time

    Job DescriptionAt Trinity Consulting Services PTE. LTD., we are seeking a highly skilled Senior Application Support Analyst to join our team.Key Responsibilities:Provide technical support for applications, with a minimum of 8 years' experience in the Banking industry.Develop and maintain technical skills, including SQL, Unix, Microservices, and CI/CD...

  • Senior Application Support Specialist

    1 week ago

    Singapore EVO OUTSOURCING SOLUTIONS PTE. LTD. Full time

    Job SummaryWe are seeking a skilled Senior Application Support Analyst to join our team at EVO OUTSOURCING SOLUTIONS PTE. LTD. The ideal candidate will have a strong background in application support, with experience in troubleshooting and resolving complex issues.Key Responsibilities• Provide coverage support and develop permanent solutions or workarounds...

  • Application Support Analyst

    6 days ago

    Singapore Citi Full time

    Job SummaryThe Applications Support Intermediate Analyst role is a developing professional position that requires a strong understanding of industry standards and practices. As a key member of the team, you will be responsible for providing technical and business support for users of Citi Applications.Key ResponsibilitiesProvide technical support for users...

  • Application Support Specialist

    1 week ago

    Singapore PROGRAM PLANNING PROFESSIONALS PTE LTD Full time

    Job SummaryWe are seeking a highly skilled Application Support Analyst to join our team at PROGRAM PLANNING PROFESSIONALS PTE LTD. As an Application Support Analyst, you will be responsible for providing technical support and assistance to our users, ensuring that our core banking application, ISIS, runs smoothly and efficiently.Key ResponsibilitiesIncident...

  • Application Support Analyst

    2 weeks ago

    Singapore PROGRAM PLANNING PROFESSIONALS PTE LTD Full time

    Roles & ResponsibilitiesAs Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide support for both the Asian and Europe Region.This position is part of a support team for core banking suit of application, named ISIS. It is deployed across the ASIA & EMEA in multiple entities which targets to: ...

  • AVP - Applications Support Senior Analyst (FX) - Hybrid

    1 month ago

    Singapore Citi Full time

    The Application Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas...

  • Senior Application Support Specialist

    2 weeks ago

    Singapore MyCareersFuture Full time

    Job SummaryWe are seeking a highly skilled Senior Application Support Analyst to join our team at MyCareersFuture. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers.Key Responsibilities:Provide timely and effective support to customers via various communication channels.Collaborate with...

  • Senior Research Analyst, Software Applications

    5 days ago

    Singapore MyCareersFuture Full time

    Job Title: Senior Research Analyst, Software ApplicationsWe are seeking a highly skilled Senior Research Analyst to lead our Asia/Pacific Enterprise Software Applications Practice. As a key member of our team, you will be responsible for creating thought leadership insights, shaping the research agenda for the Asia/Pacific region and China, and connecting...

  • Application Support Analyst

    1 week ago

    Singapore ADECCO PERSONNEL PTE LTD Full time

    Roles & ResponsibilitiesPositionAs Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide support for both the Asian and Europe Region.This position is part of a support team for core banking suit of application, named ISIS. It is deployed across the ASIA & EMEA in multiple entities which targets...

  • Application Support Analyst

    2 months ago

    Singapore D L RESOURCES PTE LTD Full time

    Roles & Responsibilities The Application Support Analyst (L1) is responsible to support application wellness in production Investigate production issues, respond based on production defect severity SLAs and pass relevant details to L2/L3 team Manage and respond to users on timely manner Log incident ticket for production issues and user queries Follow...

Applications Support Senior Analyst

3 months ago

Singapore Citi Full time

Responsibilities:

  • The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
  • Start of day checks, continuous monitoring, and regional handover.
  • Perform same day risk reconciliations
  • Develop and maintain technical support documentation.
  • Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
  • Ensures that storage and archiving procedures are in place and functioning correctly
  • Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
  • Engages in post implementation analysis to ensure successful system design and functionality.
  • Ensures essential procedures are followed and helps to define operating standards and processes.
  • Act as a liaison between users/traders, interfacing internal technology groups and vendors.
  • Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
  • Acts as advisor or coach to new or lower level analysts.
  • Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
  • Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
  • Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
  • Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
  • Performs other duties and functions as assigned.
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.

Qualifications:

  • 58 years experience in an Application Support role.
  • Experience with some programming languages and willingness/ability to learn.
  • Advanced execution capabilities and ability to adjust quickly to changes and reprioritization
  • Effective written and verbal communications including ability to explain technical issues in simple terms that nonIT staff can understand.
  • Demonstrated analytical skills
  • Issue tracking and reporting using tools
  • Knowledge/ experience of problem Management Tools.
  • Good allround technical skills
  • Effectively share information with other support team members and with other technology teams
  • Ability to plan and organize workload
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Ability to communicate appropriately to relevant stakeholders

Technical skills:

Skilled in UNIX/Linux shell scripting, expertise in SQL in any of the Database querying OSs, Experience using and setting up of monitoring tools like ITRS Geneos, Incident and Problem Management skills and strong communication skills to work with Business and development partners
:

Education:

  • Bachelor's/University degree or equivalent experience
-
Job Family Group:

Technology
-
Job Family:

Applications Support
-
Time Type:

Full time

  • Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "
EEO is the Law" poster. View the
EEO is the Law Supplement.

View the
EEO Policy Statement.

View the **Pay Transparency Posting