Claim Coordinator

2 weeks ago


Singapore MyCareersFuture Full time

Roles & Responsibilities

Overview:

As a Claims Coordinator in Glass- Fix , you will be provided with comprehensive training to effectively manage insurance claims, even if you have no prior experience in the field. You will play a crucial role in processing claims and ensuring timely resolution. Your dedication to learning and attention to detail will contribute to maintaining high levels of client satisfaction.

Responsibilities:

Executive the intake and registration of new insurance claims, ensuring accurate and complete data entry into the claims management system. Review and organize claim documentation, including forms, reports, and correspondence, for accuracy and completeness. Process claim-related correspondence, including emails, letters, and faxes, and distribute to appropriate personnel for further action. Maintain claim files and databases, updating information as needed and ensuring confidentiality and security of sensitive data. Generate claim-related reports and documents, such as claim status updates, settlement offers, and denial letters, as directed by claims adjusters or supervisors. Communicate with policyholders, claimants, and other involved parties to provide information and assistance regarding claim status, documentation requirements, and next steps in the claims process. Assist with scheduling appointments and inspections, coordinating with mechanic and other external vendors as necessary. Collaborate with Sale associate & Operation manager, such as underwriting and finance, to resolve claim-related inquiries and discrepancies. Participate in training sessions and meetings to stay informed about changes in claim procedures, regulations, and industry best practices. Perform other administrative tasks and special projects as assigned by management to support the efficient operation of the claims department.

Qualifications:

No prior experience required; comprehensive training will be provided. Strong attention to detail and willingness to learn. Excellent communication and interpersonal skills. Ability to prioritize tasks effectively and work efficiently in a fast-paced environment. Proficiency in using computer applications.
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