We are seeking a highly organized and detail-oriented Claims Administrator to join our team at THE SUPREME HR ADVISORY PTE. LTD.

The Claims Administrator will be responsible for processing claims and ensuring timely resolution. This role requires strong communication and organizational skills, as well as the ability to work independently and as part of a team.

• Execute the intake and registration of new insurance claims, ensuring accurate and complete data entry into the claims management system.
• Review and organize claim documentation, including forms, reports, and correspondence, for accuracy and completeness.
• Process claim-related correspondence, including emails, letters, and faxes, and distribute to appropriate personnel for further action.
• Maintain claim files and databases, updating information as needed and ensuring confidentiality and security of sensitive data.
• Generate claim-related reports and documents, such as claim status updates, settlement offers, and denial letters, as directed by claims adjusters or supervisors.
• Communicate with policyholders, claimants, and other involved parties to provide information and assistance regarding claim status, documentation requirements, and next steps in the claims process.
• Assist with scheduling appointments and inspections, coordinating with mechanic and other external vendors as necessary.
• Collaborate with Sale associate & Operation manager, such as underwriting and finance, to resolve claim-related inquiries and discrepancies.
• Participate in training sessions and meetings to stay informed about changes in claim procedures, regulations, and industry best practices.
• Perform other administrative tasks and special projects as assigned by management to support the efficient operation of the claims department.

• Claims Management
• Microsoft Excel
• Claims Handling
• Data Entry
• Underwriting
• Accounting
• Dispute Resolution
• Attention to Detail
• Team Player
• Scheduling
• Databases
• Able To Work Independently

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683