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Claims Administrator

2 months ago

Singapore MyCareersFuture Full time

Job Summary:

MyCareersFuture is seeking a highly detail-oriented and organized Claims Coordinator to join our team. As a Claims Coordinator, you will play a crucial role in processing insurance claims and ensuring timely resolution.

Key Responsibilities:

  • Manage the intake and registration of new insurance claims, ensuring accurate and complete data entry into the claims management system.
  • Review and organize claim documentation, including forms, reports, and correspondence, for accuracy and completeness.
  • Process claim-related correspondence, including letters and faxes, and distribute to appropriate personnel for further action.
  • Maintain claim files and databases, updating information as needed and ensuring confidentiality and security of sensitive data.
  • Generate claim-related reports and documents, such as claim status updates, settlement offers, and denial letters, as directed by claims adjusters or supervisors.
  • Communicate with policyholders, claimants, and other involved parties to provide information and assistance regarding claim status, documentation requirements, and next steps in the claims process.
  • Assist with scheduling appointments and inspections, coordinating with vendors as necessary.
  • Collaborate with sales associates and operations managers to resolve claim-related inquiries and discrepancies.
  • Participate in training sessions and meetings to stay informed about changes in claim procedures, regulations, and industry best practices.
  • Perform other administrative tasks and special projects as assigned by management to support the efficient operation of the claims department.

Requirements:

  • No prior experience required; comprehensive training will be provided.
  • Strong attention to detail and willingness to learn.
  • Excellent communication and interpersonal skills.
  • Ability to prioritize tasks effectively and work efficiently in a fast-paced environment.
  • Proficiency in using computer applications.