Hospitality Executive, Front Office
2 weeks ago
Primary Responsibilities
- Assist guests with enquiries and requests
- Perform meet and greet in the lobby and in-room registration
- Manage the Front Desk operation and assist in Housekeeping/F&B operations
- Work and coordinate with other departments to satisfy guest requests/complaints
- Interact with guests; provide warm and memorable guest experience, ensure all guest receive prompt and excellent standard of service
- Seek and devise new initiatives to enhance the overall guest experience
Requirements
- Diploma in Hotels/Hospitality Management or its equivalent
- Min 3 years’ experience in the Hotel industry, preferably in 5-star hotels
- Good technical knowledge of Front Office and Guest Services operations
- Good interpersonal, communication and supervisory skills
Tell employers what skills you have
Front Office
Microsoft Office
Hotels
VIP
Supervisory Skills
Hospitality Industry
Hospitality Management
Selling
Opera
Communication Skills
Hospitality and Tourism Management
Hospitality
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