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e-Commerce Coordinator
2 months ago
Roles & Responsibilities
Mission
Support the sales team in managing e-commerce operations and in-store promotions to drive online sales and enhance brand presence.
Outcomes
Accurate Product Listings and Pricing: Ensure accurate and up-to-date product listings and pricing on online marketplaces (Shopify, Shopee, Carousell), including all relevant information and visually appealing presentation. Timely Order Fulfilment: Coordinate with logistics to ensure 100% of online orders are delivered within the promised timeframe, minimizing delays and maximizing customer satisfaction.
Competencies
E-commerce Platform Proficiency: Familiarity with e-commerce platforms like Shopify, Shopee, and Carousell, with the ability to manage product listings, pricing, and navigate backend systems. Communication Skills: Excellent written and verbal communication skills, enabling effective collaboration with the marketing team, clear communication with customers, and support for in-store promotions. Attention to Detail: Meticulous and detail-oriented, ensuring accuracy in product listings, pricing, order fulfilment, and in-store promotional materials. Problem-Solving: Proactive and resourceful in identifying and resolving issues related to online sales, order fulfilment, and in-store promotions. Adaptability: Flexible and adaptable to changing priorities and tasks, willing to learn new skills and take on additional responsibilities to support e-commerce operations and in-store promotions