Business Banking Manager

1 month ago


Singapore OCBC Full time
Global Commercial Banking serves businesses of all shapes and sizes, from micro start-ups to small and medium-sized enterprises in a spectrum of industries. We provide key services from trade, financing, and cash management to help businesses buy, sell operate daily. We offer expertise and beyond banking solutions for successful expansion locally and internationally.
Running a business is never easy. That's where we come in, fulfilling everything beyond banking needs. Fuelled by your empathy for businesses, you'll stand at the forefront of partnering small and medium-sized companies, supporting them throughout their business lifecycle. With SMEs making up 99% of businesses that provide jobs to 7 out of 10 employees in Singapore, #WeSeeYou making real impact in developing these vital building blocks of our country's economy. #WeSeeYou bringing bold business ambitions of young start-ups to life. #WeSeeYou being a pillar for business owners to lean on in times of need and a partner to chart their growth today for a stronger tomorrow.
What you'll do
We are an acquisition team specialising in the offshore market. Our team works closely with internal and external partners to acquire new-to-bank offshore incorporated entities. The team drives revenue and captures customer wallet share by sussing out opportunities to cross-sell other services and products offered by the Bank.
  1. Acquire new-to-bank customers to develop new business accounts via channel building and engagement.
  2. Conduct proper Customer Due Diligence (CDD) and Know-Your-Customer (KYC) prior to onboarding
  3. Ensure compliance of mandatory banking policies and procedures
  4. Introducing the Bank's suite of Banking products and services.
  5. Identify cross-selling and up-selling opportunities beyond account opening for cross referral to capture additional revenue
  6. Proactively engage existing portfolio of channel partners to increase customer referrals
  7. Develop and build new referral channels via proactive outbound engagement


Qualifications
About You
  1. Degree in any discipline
  2. Possess strong communication and interpersonal skills
  3. Self-motivated and driven with a focus on customer service
  4. Ability to engage and build rapport with external stakeholders
  5. Organized and meticulous
  6. Able to manage Chinese clients and China counterparts
At OCBC, we do not just merely provide a working space. We create a culture that allows you to flourish. Across the Bank, our leaders encourage fresh ideas, reward continuous learning and most importantly, we care for not just you but also your family. We recognise the passion, creativity, intellect, potential and uniqueness that each individual brings. We see you, the best in you.


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