Business Client Service Manager

3 weeks ago


Singapore LMA RECRUITMENT SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Join a leading global trading technology provider, where innovation thrives in a dynamic and collaborative environment, allowing your skills to excel. As a Business Client Services Manager, You will assist clients throughout the Asia Pacific region, providing a seamless onboarding experience and delivering exceptional support at every stage of your journey. You will take on diverse responsibilities in a dynamic environment, lead projects with ownership, and have the opportunity for professional growth.

Key Responsibilities:

  • Facilitate the onboarding process easy and smooth.
  • Deliver outstanding support to both new and existing customers.
  • Continuously document, evaluate, and refine workflows and processes.
  • Oversee multiple project phases, including product development, regulatory compliance, and complex client setups.
  • Work with the global client advisory team to implement regional best practices and enhance global policies.

Requirements:

  • Bachelor's degree in Finance, or an equivalent.
  • 3 years of experience in client services, middle/back office, or financial markets.
  • Strong customer service skills.
  • Experience in providing training to the financial community, with a particular emphasis on financial markets.
  • Excellent communication skills in English; Mandarin or Japanese is a plus.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891 | Monika

Tell employers what skills you have

Customer Service Skills
Background Checks
Excellent Communication Skills
Regulatory Compliance
Outsourcing
Tax
Team Development
Career Development
Payroll
Excel
Product Development
Customer Service
Decision Making
Japanese
Service Delivery

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