VP of Client Service Management

6 days ago


Singapore DBS Bank Limited Full time
Business Function

DBS' Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the highest level of personalised banking. We have a team of dedicated, experienced investment advisors who identify opportunities in the various asset classes and employ the best strategies and product vehicles to cater to each client's needs. Coupled with partnerships within the DBS network and with global institutions, we strive to build long-term relationships with our Private Banking clients in Asia by providing them with high quality, timely and extensive wealth management, investment and financial solutions.

Responsibilities
  • Managing Assistant Relationship Managers (ARMs) across PB (Private Bank) & TPC (Treasures Private Client) teams, providing continuous guidance, coaching and mentoring to ARMs.
  • Build a strong and sustainable team of ARMs, focusing on learning & development, career development and mitigating attrition. Maintains strong partnership with Business, HR and L&D.
  • Support the PB & TPC business, embracing business priorities and strategies
  • Partner the PB & TPC leadership teams for ARM management, control & governance matters as well as participates in business initiatives and projects.
  • Attends the various leadership meetings and forums as well as the respective market region team meetings.
  • Takes the lead to ensure strong focus on control items.
  • Takes the lead to share best practices across the wealth segments and across the market regions - Hong Kong, Dubai, London. Collaborates with the overseas booking centres to share best practices.
  • Acts as a Change Agent to champion process improvement to boost productivity and efficiency.
  • Maintains strong partnership with various stakeholders.
Requirements
  • Degree holder with at least 8 years of Private Banking experience.
  • Strong knowledge of the wealth products & services and procedures.
  • Solid knowledge of compliance and regulatory requirements.
  • Good planning and organizing capability, ability to multi-task.
  • Strong interpersonal and communication skills.
  • Strong supervisory, problem solving and decision-making skills.
  • Ability to lead a team.
  • Ability to conduct presentation.
  • Self-motivated team player with good sales/service aptitude who would enjoy working in a fast-paced sales environment.
Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

  • Singapore BNY Mellon Full time

    OverviewBring your ideas. Make history.BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks...


  • Singapore BEATHCHAPMAN (PTE. LTD.) Full time

    Roles & ResponsibilitiesGlobal Investment Firm Opportunity for growth Career progression opportunitiesOur client is Global Investment firm seeking a Manager/VP, Investment Regulations to join the team. As the SME in investments regulations, your role includes reviewing new products and markets for the business from a regulations perspective, and ongoing...


  • Singapore PRIME ASSET MANAGEMENT SERVICES Full time

    Roles & ResponsibilitiesAre you passionate about helping individuals and families achieve their financial goals? Do you thrive in a dynamic environment where your skills in financial planning and client relationship management can shine? If so, we want you to join our team as a Financial Adviser.About Us: We are a leading financial services firm based in...

  • VP, Operational Risk

    3 weeks ago


    Singapore MICHAEL PAGE INTERNATIONAL PTE LTD Full time

    Roles & ResponsibilitiesNew Headcount Global BankAbout Our ClientOur client is a Global Bank offering Wholesale Banking, Retail Banking and Private Banking and understands the intricacies of doing business in the region's most dynamic markets. Their network covers various countries and territories and uses their unique expertise, capabilities, breadth and...


  • Singapore MICHAEL PAGE INTERNATIONAL PTE LTD Full time

    Roles & ResponsibilitiesNew Headcount Dynamic TeamAbout Our ClientOur client is a Global Bank offering Wholesale Banking, Retail Banking and Private Banking and understands the intricacies of doing business in the region's most dynamic markets. Their network covers various countries and territories and uses their unique expertise, capabilities, breadth and...

  • treasury sales vp

    2 weeks ago


    Singapore RANDSTAD PTE. LIMITED Full time

    Roles & Responsibilitiesabout the companyMy client is one of the world's largest banks, offering a comprehensive range of financial services, including corporate banking, treasury, trade finance. They are looking for a Treasury Sales VP to join their rank.about the jobAnalyze FX and interest rate analysis on the global and regional currency markets Market...


  • Singapore AMBITION GROUP SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesOur client, a leading financing platform company is looking for a Client Servicing Manager to join their team.Key Responsibilities: -Manage existing client relationships to achieve monthly loan disbursement targets. Utilize the firm's client engagement technology tools to ensure completion and tracking of calls to existing clients. ...


  • Singapore ATLAS SERVICES GROUP SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesAs a Client Services Manager you will play a key role in maintaining and enhancing relationships with our clients, ensuring the successful implementation and ongoing use of our software solutions. This role requires a client-focused individual with excellent communication, problem-solving, and project management skills who can work...


  • Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesJOB SUMMARYThe role's principal responsibility is to actively manage and maintain a strong level of satisfaction among the most important clients within Financing & Securities Services (FSS) globally. The client base includes some of the largest global financial institutions which have extremely exacting standards...


  • Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesJob SummaryAs a Client Service Manager, You would be responsible for delivering excellent client experience to our Premier cash Corporate clients with various opportunities to participate in projects to elevate client experience or improve processesAbout our Client Servicing TeamIf you're motivated by providing outstanding service to...


  • Singapore SENTINEL LABS PTE. LIMITED Full time

    Roles & ResponsibilitiesSentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening...


  • Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesResponsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service...

  • Service Crew

    3 weeks ago


    Singapore RELIANCE SERVICE MANAGEMENT PTE. LTD. Full time

    Roles & Responsibilities Responsible for taking orders and serving food and beverages to guests Polite friendly and well grown Verifying the identification and of any customers who order alcoholic beverages Submit food orders to the kitchen staffs Ensure customers satisfied with their meal work with kitchen staffs to resolve any complaints and process...

  • VP of Digital Risk

    3 days ago


    Singapore DBS Bank Limited Full time

    Leadership OpportunityWe are seeking an experienced VP of Digital Risk to join our leadership team. The ideal candidate will be responsible for overseeing the Digital Incident & SR (Service Request) Management team, ensuring potential trending digital incidents are escalated and prioritised for investigation and fix as needed.The selected individual will...

  • VP Investment

    3 weeks ago


    Singapore FP GLOBAL PTE. LTD. Full time

    Roles & ResponsibilitiesOur client is an investment firm with an agnostic approach. They are currently looking for a Senior Investment Associate/ VP Investment to join their growing team. If you're someone who wants to work with driven founders and add value to the society, this will be a great opportunity for youResponsibilities:Lead analysis of investment...


  • Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

    Roles & Responsibilities COMPANY DESCRIPTION We are an ISO-certified full-service consumer research consultancy with proven local expertise. For thirty years now, we have helped some of Singapore's best-known brands and government agencies discover deeper insights into their consumers. From advanced analytics to qualitative exploration, our research...

  • Client Servicing

    3 weeks ago


    Singapore TAURUS WEALTH ADVISORS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description & RequirementsWe are a leading multi-family office headquartered in Singapore which provides our clients with Wealth Advisory and Asset Management services and a full suite of wealth management solutions.We are now seeking a highly driven and dynamic individual to join our Client Servicing team. The role offers the...


  • Singapore KENSINGTON CORPORATE MANAGEMENT (S) PTE. LTD. Full time

    Roles & Responsibilities[Your Next Opportunity]Are you an accounting professional who thrives on client interactions and delivering exceptional accounting solutions? As our Client Accounting – Corporate Assistant Manager, you will be responsible for managing a portfolio of client accounting matters, ensuring timely and accurate service delivery while...


  • Singapore REVUP CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesA leading global private bank is seeking an exceptional VP, Wealth Management to manage and grow a portfolio of high-net-worth (HNW) and ultra-high-net-worth (UHNW) clients from Thailand. This is a unique opportunity to join a prestigious institution and provide bespoke offshore wealth solutions to an elite client base.Why This...

  • Client Service

    3 weeks ago


    Singapore SCREED PROJECTS PTE. LTD. Full time

    Roles & ResponsibilitiesAre you someone who thrives on building meaningful relationships with clients while managing the behind-the-scenes processes that keep things running smoothly? Do you enjoy balancing customer care with procurement and operational responsibilities? If so, we have the perfect opportunity for youAt Screed, Singapore's go-to online...