Field Support Engineer

Found in: Talent SG 2A C2 - 2 weeks ago


Singapore YASH TECHNOLOGIES SINGAPORE PTE. LIMITED Full time
Roles & Responsibilities

  • Tickets escalated from Service desk - Printer / Wi-Fi / Software issue / Hardware issues / CCTV
  • OEM - vendors for hardware replacement ( LENOVO / DELL / HP )
  • Shop floor specific software basic trouble shooting
  • Manage vendor site visit for Hardware issues
  • Hardware provision for customer end users
  • Help users with email activation, first time login in laptops and configure profile
  • OS Installation / Software installation for Desktop / Laptops
  • Shop floor visits in case of P1 issues during shifts and on-call rotation during weekends
  • Handle VIP End Users
  • Asset Management
  • Basic Network troubleshooting skills
  • Ability to work under guidance of L3 resource from Offshore.

Job Location: TUAS.

Note: It takes 30 min Bus ride from Boon Lay MRT to the client Manufacturing site.


Working Days and Time: Field Support: Monday – Friday – 8:30am – 5:30pm and need to be on Standby for once/twice in a month and if needed need to be on Call support.


Interested applicants can apply here or email to hrsg@yash.com



Tell employers what skills you have

Field Service
Asset Management
Troubleshooting
Hardware
Laptops
VIP
CCTV
Network Troubleshooting
Service Desk
Windows
Software Installation
Manufacturing
Electronics
Service Delivery
Technical Support
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