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Outlet Manager

2 months ago

Singapore NIWA PTE. LTD. Full time
Roles & Responsibilities

Umisushi is going halal

Job Scope

  • Assist the Area Manager in outlet operations to ensure compliance with health and safety standards as well as food handling hygiene standard
  • Oversees smooth operations of up to 3 outlets
  • Plan and maintain a safe level of outlet inventory and ensure strict receiving, checking and storage procedures of products for the outlet operation
  • Perform food quality and customer service checks
  • Be knowledgeable in MOM regulations and laws
  • Plan staff schedule to maximise manpower resources and productivity, monitor and control labour cost through effective manpower scheduling and monitor staff leave
  • Reduce operating cost and wastage, increase profitability through proper cost cutting measure
  • Analyse monthly P&L and take actions for improvement of results
  • Ensure accuracy in petty cash claims and maintain accurate records
  • Ensure accuracy of all sales takings including cash deposits and credit card and nets payments
  • Ensure all cash takings of outlets are promptly deposited
  • Handle all outlet administrative duties and submit all necessary records and paperwork to corporate office on time
  • Conduct monthly stock checks and take of all inventories
  • Conduct staff training at outlets
  • Enforce discipline and ensure proper conduct of all staff whereby create a high level of morale amongst the staff in outlet
  • Conduct performance appraisal for all staff
  • Recruit non-managerial staff and follow-though with their appointment letters and uniforms with Corporate HR
  • Ensure and upkeep maintenance and appearance of outlets, equipment and fixtures
  • Handle customer feedbacks and complaints.
  • Ensure proper coordination and execution of promotions and marketing activities developed by Marketing Department
  • Ad-hoc duties as assigned.


Requirements

  • Experience in supervising, training staff and team building
  • Good interpersonal and communication skills
  • Good organizational and time management skills

Tell employers what skills you have

Leadership
Food Quality
Inventory
Marketing
Compliance
Deposits
Cashiering
Communication Skills
Team Building
Customer Satisfaction
Customer Service
Performance Appraisal
Scheduling
Training Staff