Assistant Outlet Manager
3 weeks ago
If you love great food and coffee and enjoy working in a cafe setting, this is the place for you
Job Description:
- Oversee the daily operations of the outlet for efficient operations.
- Handle food and beverage preparation and ensure desired quality and standards are achieved
- Provide excellent service experience to all customers
- Plan and assign daily workloads to team members.
- Develop and enforce established policies and procedures.
- Establish operational strategies to meet quality and customer service standards.
- Develop marketing strategies to improve sales and profitability.
- Maintain the outlet facility clean and safe.
- Obtain customer feedback and recommend necessary outlet operational changes.
- Interview and hire team members for outlet operations.
- Schedule job training for team members
- Organize regular meetings to discuss issues and updates.
- Analyze and resolve problems in a timely and accurate manner.
- Address customer queries courteously and ensures customer satisfaction.
- Develop a cost-effective operational plan to achieve outlet goals.
- Able to be a backup for all position
- Able to perform additional duties as requested by the Management as and when required
Job Requirement:
- Formal culinary training in Food preparation & Culinary management an added advantage
- Good knowledge in Brunch style cooking and western cuisine is preferred.
- Interested in F&B industry
- Able to work independently and under pressure
- Team player
- At least 4-5 years of relevant experience managing in F&B outlets
- Ability to perform flexi shift, and able to work on weekends and public holidays
- 6 days work per week
Benefits:
- Staff Meal
- Staff Discount
- Birthday Voucher
- Uniform will be provided
- Sales Target Incentive
Tell employers what skills you have
Ability to Multitask
Excellent Communication Skills
Customer Service Oriented
POS
Ability To Work Under Pressure
Ability To Work Independently
Housekeeping
Food Quality
Inventory
Food and Beverage Safety and Hygiene
resolving customer complaints
cleanliness of the store
Barista Training
Team Leadership
Managing Restaurant
Cashiering
Team Player
serving customers
Scheduling
Team Work
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