Assistant Outlet Manager
3 weeks ago
We are seeking a highly skilled Assistant Outlet Manager to join our team at THE SUPREME HR ADVISORY PTE. LTD. As a key member of our operations team, you will be responsible for ensuring the efficiency and smooth operations of the outlet, handling and resolving all operational issues and activities.
Key Responsibilities
- To guarantee the efficiency and smooth operations of the outlet, handle and resolve all operational issues and activities.
- A hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.
- Optimize the use of given resources, especially labor and F&B costing matters, including maintaining inventory and minimizing waste.
- Be accountable for the performance of all boutique, achieving the outlet daily sales and up-sell sales targets set by the Operations Manager.
- Lead, supervise, and motivate the team to achieve the set targets, customer satisfaction, and operations excellence.
- Continuously monitor daily sales and assist the Outlet Manager/Senior Outlet Manager in developing prompt corrective action plans to increase sales and meet budgeted targets.
- Counsel, resolve conflicts, handle grievances, and take disciplinary action as deemed necessary.
- Provide and receive constructive feedback.
Requirements
- Licensing
- Sales
- Quality Control
- Restaurants
- Customer Experience
- Food Quality
- Inventory
- Purchasing
- Sanitation
- Payroll
- Restaurant Management
- Compliance
- Cashiering
- Customer Satisfaction
- Regulatory Requirements
- Performance Appraisal
- Scheduling
- Food Service
- Conflict
- Hospitality
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