Outlet Manager
4 months ago
WHO ARE WE?
Headquartered in Singapore, Stuff’d is a fresh casual, halal-certified Mexican-Turkish concept founded in 2014. First to merge Al Pastor-styled burrito with Western-styled spit-grilled kebabs, Stuff’d has dominated both categories respectively and expanded to Singapore's largest Mexican-Turkish fresh casual chain. Today, with close to 40 outlets in Singapore, Stuff’d is committed to creating tasty, nutritious, great value, and freshly prepared meals while bringing positivity to the communities we serve.
Stuff’d has expanded beyond our shores with close to 10 franchised stores in Malaysia; the flagship franchised store opened in the Philippines in December 2023. We actively seek to increase our regional footprints throughout the Asia Pacific region.
WHO ARE WE LOOKING FOR?
The Outlet Manager is pivotal in ensuring the outlet's daily operational and financial excellence by providing exemplary leadership and decision-making and upholding Stuff’d operational standards while focusing on customer satisfaction, profitability, and compliance.
YOUR RESPONSIBILITIES
Outlet Operational Excellence:
1. Operational Standards and Customer Experience:
- Uphold the highest safety, cleanliness, quality, and efficiency levels, ensuring adherence to Stuff’d hospitality standards in all interactions.
- Oversee timely inventory requisitions and receiving procedures and optimize strategies to minimize waste production.
2. Team Leadership and Implementation:
- Lead the team in implementing changes to enhance outlet performance and customer experience, ensuring staff readiness to manage crises effectively.
- Ensure the outlet's functionality and equipment are maintained optimally.
3. Customer Engagement and Communication:
- Manage customer experiences across various platforms, encouraging and facilitating social media reviews and ratings.
- Establish and maintain positive relationships with internal and external stakeholders, ensuring effective and timely communications.
4. Reporting and Feedback:
- Provide comprehensive and timely feedback to the Area Manager regarding outlet activities, achievements, challenges, and recommendations for improvement.
Safety Compliance and Manpower Management:
1. Compliance and Risk Control:
- Conduct scheduled food audits accurately, ensuring compliance with operational, safety, and hygiene regulations.
- Enforce adherence to First-In-First-Out and First-Expiry-First-Out guidelines for food and ingredient usage and sales.
- Communicate and ensure team members follow safe work procedures, maintaining compliance with SFA guidelines and Stuff’d SOPs for food safety.
2. Resource Planning and Team Management:
- Forecast resource and manpower needs, planning weekly schedules based on business requirements.
- Manage staff grievances, conflicts, and disciplinary actions, escalating when necessary to the Area Manager/HR.
- Conduct on-site orientations covering safety, hygiene, and comprehensive on-the-job training for new employees.
3. Leadership and Performance Management:
- Lead, motivate, and train team members, fostering morale and facilitating succession planning.
- Set goals, provide timely performance feedback, and ensure accountability for each team member, motivating them to achieve targets.
WHY JOIN US?
- Monthly performance incentives for full-time service crew
- Annual Performance Bonus (Up to 2 months’ Salary)
- Guaranteed Annual Increment
- Nutritious staff meals
- Grooming allowance
- 100% sponsorship of Private Conversation Language lessons (English)
- Structured and Rapid Career Progression for High Performers
- Dedicated Training and Onboarding program
- Up to 100% Study Grants Sponsorship
- Medical and Leave benefits.
- Employee Perks and Discounts
- 0% Interest loans (Up to 10x of basic salary) *
* Quantum is based on individual performance and depending on each case
Tell employers what skills you have
Manpower Planning
Food Safety
Customer Experience
Risk Control
Inventory
Succession Planning
Auditing
Compliance
Accountability
Customer Satisfaction
Customer Service
Requisition
Performance Management
Audit
Hospitality
-
Outlet manager
6 days ago
Singapore L-GLOBAL CONSULTANT PTE. LTD. Full timeResponsibilities: Oversee and perform the daily operations of the outlet for efficient operations. Work closely with the Area Manager on strategic business planning and operations. Develop a cost-effective operational plan to achieve the outlet’s goals. Discuss ideas with the Area Manager to achieve sales targets, assist with the implementation of ideas,...
-
Assistant outlet manager
3 weeks ago
Singapore MONSTER CURRY PTE. LTD. Full timeThis position is responsible for managing the floor operation with the direction of the Area Manager on day-to-day business of the outlet and also assist in managing outlet profit and loss performance. Primary Duties: Understand the company culture and exemplify the brand style. Lead and demonstrate the basics (smile, greeting, responding, organization,...
-
Outlet Manager
2 months ago
Singapore CRISTOFORI MUSIC PTE. LTD. Full timeRoles & ResponsibilitiesJob DescriptionWe're looking for a dedicated and enthusiastic individual. Oversee the daily operations of outlet for efficient operations. Led a team in achieving business targets and overall performance of outlets. Maintain and improve established quality and service standards.Job RequirementsTo qualify as an Outlet Manager, you...
-
Outlet Manager
4 weeks ago
Singapore CANIS MAJORIS MANAGEMENT PRIVATE LTD. Full timeRoles & ResponsibilitiesWe are a dessert cafe operator seeking for a Manager who is passionate about F&B business to ensure that all the outlets are managed efficiently according to the established concept statements and adhere to Company SOP, Policies & Procedures.- To assist in emphasizing the implementation of a flexible employee base, with the...
-
Outlet operations manager
1 day ago
Singapore LEE WEE & BROTHERS PTE. LTD. Full timeOverview In this role you will support the management in delivering quality assurance and customer satisfaction. You will be the expert in aligning company objectives by developing operational procedures and training outlet staff for optimising business and financial performance. This involves cross functional collaboration to plan, coordinate and manage...
-
Outlet Manager
1 month ago
Singapore Papa Palheta Pte Ltd Full timeAs the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans. Job Responsibilities: - Manage day-to-day operations at the assigned...
-
Outlet Manager
1 month ago
Singapore Papa Palheta Pte Ltd Full timeAs the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.Job Responsibilities: - Manage day-to-day operations at the assigned outlet-...
-
Assistant Outlet Manager
4 weeks ago
Singapore LEE WEE & BROTHERS PTE. LTD. Full timeRoles & ResponsibilitiesOverviewIn this role you will support the Outlet Operations Manager in delivering quality assurance and customer satisfaction. You will be the expert in aligning company objectives by developing operational procedures and training outlet staff for optimising business and financial performance. This involves cross functional...
-
Outlet manager
5 days ago
Singapore PAPA PALHETA PTE. LTD. Full timeAs the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans. Job Responsibilities: Manage day-to-day operations at the assigned outlet...
-
Outlet Operations Manager
1 month ago
Singapore THE GOLDEN WHALE INTERNATIONAL PTE. LTD. Full timeOutlet Operations ManagerAt THE GOLDEN WHALE INTERNATIONAL PTE. LTD., we are seeking a highly skilled Outlet Operations Manager to oversee the daily operations of our food service outlets. The successful candidate will be responsible for ensuring the smooth operation of the outlet, managing inventory, food, labor, and operating costs, and maintaining high...
-
Assistant manager
6 days ago
Singapore Accor Hotels Full timeCompany Description Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport. The hotel features 292 rooms and suites in the Premier Floor with Wi Fi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms...
-
Assistant Outlet Manager
2 months ago
Singapore NIWA PTE. LTD. Full timeRoles & ResponsibilitiesUmisushi is going halal!We are looking for a dynamic and experienced Assistant Outlet Manager. You will be responsible for the daily operations and service delivery of assigned outlet. You will also be involved in the execution of marketing and promotional strategies for the brand.Responsibilities Assist the Area Manager in outlet...
-
Outlet Operations Manager
4 weeks ago
Singapore STUFF'D VENTURES PTE. LTD. Full timeOutlet Manager Job DescriptionAt STUFF'D VENTURES PTE. LTD., we are seeking a highly skilled and dedicated Outlet Manager to lead our team in delivering exceptional customer experiences and achieving operational excellence. Key Responsibilities:1. Operational Excellence• Ensure the highest standards of safety, cleanliness, quality, and efficiency are...
-
Outlet Manager
2 months ago
Singapore PAPA PALHETA PTE. LTD. Full timeRoles & ResponsibilitiesAs the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.Job Responsibilities: Manage day-to-day operations at...
-
Multi Outlet Manager
2 months ago
Singapore TWELVE CUPCAKES PTE. LTD. Full timeRoles & ResponsibilitiesDUTIES & RESPONSIBILITIES· Ensure the smooth running and operations of the outlets· Oversee new outlet setups and closure of existing outlets· Conduct orientation and training· Motivate and train outlet managers, supervisors, and counter staff to be efficient and team-players· Facilitate compliance with legislative and regulatory...
-
Outlet Manager
4 weeks ago
Singapore YUMMY YAP KITCHEN PTE. LTD. Full timeRoles & ResponsibilitiesDUTIES & RESPONSIBILITIES· Ensure the smooth running and operations of the outlets· Conduct orientation and training· Motivate and train staff to be efficient and team-players· Provide information for management decision making· Responsible for general operations of all outlets/kiosk· Manage operational manpower· Plan,...
-
Outlet Manager
2 months ago
Singapore GFSG PTE. LTD. Full timeRoles & ResponsibilitiesWith or without experience welcome. Otherwise, OJT/training will be provided!- Location(s): CBD- Working Days: 6 days/week- Working Hours: 11am to 11pm (2 hrs break)Job Description & Requirements- Oversee day-to-day operations of the outlet, ensuring that everything runs smoothly and efficiently.- Ensure high levels of customer...
-
Assistant Outlet Manager
1 month ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeJob SummaryThe Assistant Outlet Manager is responsible for ensuring the efficiency and smooth operations of the outlet. This includes handling and resolving all operational issues and activities. The ideal candidate will have a hands-on approach and be able to unite staff to ensure compliance with all food and beverage promotions, Company SOP, POS...
-
Outlet Operations Manager
4 weeks ago
Singapore THE GOLDEN WHALE INTERNATIONAL PTE. LTD. Full timeRoles & ResponsibilitiesOperational Excellence - Oversee and manage the daily operations of the outlet, ensuring smooth execution of tasks and maintaining high standards of quality and service.Inventory Management - Effectively manage the outlet's inventory, including food, labor, and operating costs, to optimize profitability.Quality Control - Maintain...
-
Outlet Manager
7 months ago
Singapore MANDATE OF MANPOWER PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities: Ensure team briefings are carried out before each service period Implement and ensure that Food Safety and Hygiene standards are met at all times Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company Train and develop the team to deliver the food to a high...