Sales & Operations Specialist

3 weeks ago


Singapore DREIHEIT HOUSE INTERNATIONAL PTE. LTD. Full time
Roles & Responsibilities

The Sales & Operations Coordinator will support sales activities, manage order fulfillment, and ensure smooth day-to-day operations. This role requires excellent coordination skills, attention to detail, and the ability to multitask effectively in a dynamic environment.

Key Responsibilities :

Sales Support:


• Assist in processing customer orders, quotations, and invoices.


• Coordinate with clients on order specifications, delivery schedules, and payment follow-ups.


• Maintain and update the customer database and sales records.


• Support business development efforts by preparing sales reports and presentations.

Operations & Logistics:


• Liaise with warehouse and logistics teams to ensure timely order fulfillment and delivery.


• Coordinate stock movements and inventory updates, including online partner portal updates.


• Ensure proper documentation for shipping, import/export, and regulatory compliance.


• Monitor and manage supply chain issues to prevent delays or disruptions.

Customer Service & Coordination:


• Act as the main point of contact for customer inquiries and after-sales support.


• Address customer concerns and coordinate with internal teams for issue resolution.


• Build and maintain strong relationships with distributors, wholesalers, retailers, and other stakeholders.

Administrative & Process Improvement:


• Assist in improving sales and operational processes for better efficiency.


• Maintain records for audits and compliance requirements.


• Provide general administrative support to the sales and operations teams.

Tell employers what skills you have

Ability to Multitask
Sales
Microsoft Excel
Aftersales
Regulatory Compliance
Process Improvement
Inventory
Supply Chain
Compliance
Sales Operations
Attention to Detail
Audits
Administrative Support
Customer Service
Business Development
Shipping

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