Sales Support Assistant Manager

5 days ago


Singapore RESTE LABORATORIES PTE. LTD. Full time
Roles & Responsibilities

Job Purpose

Provides assistance and support to the business development team by responding to customer inquiries and maintaining sales-related databases to improve customer engagement and satisfaction.

Duties and Responsibilities:

  • Handling of customer inquiries and preparation of quotations
  • Monitoring open quotations and prepare weekly report for the Business Development person to follow-up
  • Conduct regular sales visits to deepen engagement with key staff, build and maintain strong business relationships
  • Compile daily sales leads for the Team Lead
  • Perform cold call and schedule appointment
  • Manage and ensure customer's feedback are handled timely and effectively
  • Proactive engagement in maintaining excellent rapport with customers
  • Record and analyse sales trends
  • Email marketing materials and preparation of sales kit
  • Maintain relationship with customers by providing support, information and guidance
  • Follow up on sale leads and progress with the respective Business Development person
  • Attending to phone calls/ enquiries and active following up with customers
  • Support Business Development Team's administrative matters and support to Business Development department
  • Manage incoming and outgoing emails
  • Filing of Documents
  • Any other ad-hoc matters assigned by management

Education and Experience Requirements:

  • Diploma holder with 2 years working experience
  • At least one year of customer service experience preferred
  • Fresh Grads are welcome to apply

Knowledge, Skills & Personality Requirements:

  • Ability to communicate effectively in both written and verbal communications
  • Resourceful, meticulous, customer-focused, enthusiastic, self-motivated and able to work independently and as a team player
  • Proficient with MS Office
  • Passionate with good performance in active sales
Tell employers what skills you have

Microsoft Excel
Customer Engagement
Email Marketing
MS Office
Customerfocused
Administrative Support
Team Player
Microsoft Word
Business Development
Pricing
Databases
Able To Work Independently
Customer Service Experience
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