Case Manager
4 weeks ago
Core Function:
The Case Manager is responsible for providing casework services for clients of SUN-DAC and their families.
Core Responsibilities:
- Ensures a smooth process for clients' emrolment to SUN-DAC and assist in the means testing application process via the HOMES system.
- Conducts case-conferences with SPED schools and other social service agencies.
- Uses an evidence-based approach for effective delivery and evalution of casework services for clients.
- Monitors, evaluates casework assessment and ensures all assessments are able to meet stated objectives and outcomes.
- Attends to client's issues and work with Allied Professionals to plan for intervention.
- Submits timely assessment and evaluation reports of clients.
- Involves and assists in the yearly audits.
- Submits timely monthly reports and claims to SGEnable.
- Conducts home visits to assess clients or provide emotional support for caregivers.
- Organises and/or conducts caregiver meetings and caregiver appreciation events.
- Develops long term care plans and provides counselling for caregivers.
Core Job Specific Competencies:
- Motivating Others - creates a climate in which people want to do their best.
- Negotiation - negotiates skillfully in tough situations.
- Action Orientation - works hard and maintains high energy; seizes opportunity.
- Innovation Management - brings creative ideas of self and others to fruition.
- Time Management - uses time effectively and efficiently; can attend to a broad range of activities.
- Teamwork - to work with internal and external stakeholders.
Core Work Requirements:
- Bachelor's Degree in Social Work, Psychology, or related field.
Experience:
- Preferably minimum 2 years of experience working in the sector.
- IT-proficient and competent with the use of Microsoft Office and client-related system.
Other skills:
- Demonstrated skills in organization, management and leadership.
- Knowledge of and ability to work effectively with the community and stakeholders.
- Excellent verbal and written communication skills.
- Ability to establish and maintain positive working relationships with staff, volunteers, and the public. Must be self-directed and work independently.
Tell employers what skills you have
Negotiation
Psychology
Leadership
Microsoft Office
Microsoft Excel
Treatment
Healthcare
Administration
Innovation Management
Climate
Time Management
Audits
Nursing
Statistics
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