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Customer Service Officer

2 months ago

Singapore GLOBEVISA CONSULTANT PTE. LTD. Full time
Roles & Responsibilities

Globevisa stands as the largest global immigration agency. Our headquarters are located in Singapore, boasting (39) offices worldwide, and a dedicated team exceeding (800+) professionals who service clients from (100+) countries or regions. We proudly lead numerous immigration programs regarding application volume and success rates.


Incentive package:

  • Base salary + Annual Performance Bonus
  • Office Nearby mrt ( Telok Ayer/Raffles Place)
  • Medical Benefits
  • Phone allowance, Computer Allowance, Atire Allowance

Working hours: 9am-6pm, Monday to Friday. Enjoy extra OT pay. Challenging and easy-going Environment, meet and serve High Net Worth clients.


Job Responsibilities:

  • Assist frontline sales consultant for document check/preparation.
  • Providing customized services (paperwork ) for our clients
  • Assist in preparing and submitting application documents/immigration documents for our clients.
  • Communicate regularly with clients in great manner to help smooth the process.
  • Accompany clients in local field trips-Explore more clients need and search for more related programs.
  • Guiding and ensuring the team achieves the clients' target
  • Programme marketing through different social platform(Facebook, wechat, etc.)

Requirements:

  • Minimum Diploma/Degree
  • Able to multi-task, as well as, work in a fast paced & collaborative environment
  • Quick thinking and resourceful to deal with the volatile nature of job
  • Excellent communication, interpersonal and cross functional stakeholder management skills
  • Good planning and organisational skills
  • Company does not support any working pass application for the time being

Additional:

  • Mon-Fri. Full-time, 40 hours per week.
  • Annual Performance bonus
  • High chances for internal jobs transfer and promotion.

We don't accept any recruitment agency.


Tell employers what skills you have

Management Skills
marketing plan
Able To Multitask
Microsoft Office
Microsoft Excel
Interpersonal Skills
Administration
Marketing
Strategy
Data Entry
Good Communication Skills
Team Player
Microsoft Word
Customer Service
Business Development
Stakeholder Management
Customer Service Experience