Communication Center Agent

3 days ago


Singapore ROYAL PLAZA Full time
Roles & Responsibilities

We believe in having FUN at work and take pride in our role by delivering wholehearted and seamless services to our guests.

If you are armed with excellent interpersonal and communication skills, write to us as you take on the following roles in our Communications Centre:

  • Handling all inbound/ outbound calls.
  • Provides accurate information on all general enquiries pertaining to the hotel.
  • Facilitate and ensure smooth delivery of guests' requests.
  • Follow up on telephone faults.

Requirements:

  • Prior experience is not required.
  • Service Oriented
  • Part time/ Full time applications are welcomed, flexible work arrangements available.
  • Individual should be willing to work rotating shifts, including weekends and public holidays in a 5-day work week
  • Rotating shifts timing, 7am to 4.30pm, 1.30pm to 11pm and 10.30pm to 8am ($12 per night shift allowance)

Tell employers what skills you have

can do attitude
Internal Communications
Telephone Systems
Telecommunications
Communication Skills
Telephone Skills
Team Player
Customer Service
Customer Communication
Corporate Communications

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