Guest Services Agent

The main responsibilities and tasks of this position are listed as, but not limited to the following:Organize and manage the Front Desk Counter with tact and diplomacy.Check VIP/Wedding rooms are blocked for arrival.Check room change book for any room change to follow up.Check and resolve traces.Prepare and tally show rooms available.To monitor for Travel...

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Guest Services Agent for Service Express, you will be tasked to: Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.Operate...

Roles & ResponsibilitiesThe main responsibilities and tasks of this position are listed as, but not limited to the following: Organize and manage the Front Desk Counter with tact and diplomacy. Check VIP/Wedding rooms are blocked for arrival. Check room change book for any room change to follow up. Check and resolve traces. Prepare and tally show rooms...

Job Description-Warmly welcome and engage all guests visiting the Infinity Pool.-Share a quick introduction of the offerings available while escorting guests to their dedicated sun beds.-Provide exceptional service and create a memorable experience for all guests.-Set up and maintain the available sun beds, ensuring that they are ready for the next...

Job Responsibilities1. Performs the check-in and check-out process in a friendly and efficient manner.2. Performs cashiering duties.3. Responsible for the issuance of guest room keys.4. Performs blocking of rooms.5. Coordinates with Housekeeping team on room status.6. Responsible for updating of guest data and other information in the Opera PMS system.7....

Roles & ResponsibilitiesJob Responsibilities1. Performs the check-in and check-out process in a friendly and efficient manner.2. Performs cashiering duties.3. Responsible for the issuance of guest room keys.4. Performs blocking of rooms.5. Coordinates with Housekeeping team on room status.6. Responsible for updating of guest data and other information in the...

JOB SCOPESummary of Job ResponsibilitiesAs a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are fully stocked for daily operations and work cohesively to support operations with ad-hoc service requests.Job ResponsibilitiesResponsible for the...

ResponsibilitiesAssist all aspect of the front desk (including check-in/outs)Attend to guest's enquiries, request and complaints in a timely and courteous mannerCo-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation.RequirementsMinimum GCE O' Level and aboveRelevant experience in similar...

Roles & ResponsibilitiesJob Description Able to perform guest check-in/check-out and cashier duties Ensure sufficient guest rooms and perform rooms block when necessary Handling guest inquiries with knowledge and ensure the safety of customers Manage customer satisfaction and handle complaints from guests Coordinating with housekeeping and ensure the...

Job Duties & Responsibilities . Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements and movement.. Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.. Maintain current knowledge of hotel products, services, pricing and...

Job Summary:We are seeking a highly motivated and customer-focused individual to join our client's team as a Guest Relations Agent/ Officer (Call Centre). In this role, you will play a crucial part in ensuring the smooth operation of daily tasks and delivering exceptional service to their guests.Responsibilities:Address guest inquiries and requests promptly...

Roles & ResponsibilitiesJOB SUMMARYDirectly responsible to the Banquet Manager for the performance of all hourly banquet food and beverage servers and is the personal representative of all Singapore Marriott Tang Plaza Hotel to banquet guests. As such, is expected to coordinate all aspects of room or facilities set-up and food and beverage service so that...

JOB SUMMARYDirectly responsible to the Banquet Manager for the performance of all hourly banquet food and beverage servers and is the personal representative of all Singapore Marriott Tang Plaza Hotel to banquet guests. As such, is expected to coordinate all aspects of room or facilities set-up and food and beverage service so that all efforts are directed...

Roles & ResponsibilitiesJob Duties & Responsibilities · Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements and movement.· Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.· Maintain current knowledge of hotel...

Job DescriptionAble to perform guest check-in/check-out and cashier dutiesEnsure sufficient guest rooms and perform rooms block when necessaryHandling guest inquiries with knowledge and ensure the safety of customersManage customer satisfaction and handle complaints from guestsCoordinating with housekeeping and ensure the workflow is running smoothlyPrepare...

JOB SUMMARYBeing the first impression of all guests at the Driveway, the Door Service Agent shall assist guests at the Hotel's Forecourt. Co-ordinate with the Bell Service Agents in loading and unloading of the guest's luggage from their cars / taxi but primarily to open their doors and offer parking spaces when appropriate. Co-ordinate with valet service...

Roles & ResponsibilitiesJOB SUMMARYBeing the first impression of all guests at the Driveway, the Door Service Agent shall assist guests at the Hotel’s Forecourt. Co-ordinate with the Bell Service Agents in loading and unloading of the guest’s luggage from their cars / taxi but primarily to open their doors and offer parking spaces when appropriate....

Job Responsibilities1. Answers all incoming/outgoing calls coming through our private branch exchange (PBX) system in a professional and courteous manner.2. Applies Hotel's standard verbiage in all guest communications via PBX system.3. Screens callers to know the purpose of call and transfers to the respective offices or staff accurately.4. Provides general...

A Guest Service Executive ensures that our Guests receive an exceptional experience from check-in through check-out.What will I be doing? As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the...

Roles & ResponsibilitiesJob Responsibilities1. Answers all incoming/outgoing calls coming through our private branch exchange (PBX) system in a professional and courteous manner.2. Applies Hotel’s standard verbiage in all guest communications via PBX system.3. Screens callers to know the purpose of call and transfers to the respective offices or staff...