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1 Year Contract Service Ambassador @Tengah #SJN

1 month ago

Singapore RECRUIT EXPRESS PTE LTD Full time
Roles & Responsibilities

Responsibilities:

  • To manage and maintain operational standards of the dedicated building services centre located at Tengah. Prepare Centralised Cooling Systems (CCS) welcome pack with accessories for residents.
  • To be first point of contact for walk-in residents at TBSC and hand over the welcome pack residents.
  • Point out selected clauses of the Supply Agreement to the resident.
  • Guide customers to look out for the emergency and safety information in the support kit.
  • Stock takes the number of FCU remote controllers received for per CCS resident and report accordingly.
  • Record the issuance of welcome packs and update the information via share-point daily at the end of the day.
  • Manage Tengah CCS residents’ enquiries and complaints accordingly, when necessary to escalate to the relevant parties or supervisors.

Requirements:

  • Possess strong problem-solving skills and ability to handle impromptu situations.
  • Independent and self-driven, with ability to work in a fast-paced environment with minimal supervision.
  • Good attitude and willing to take initiative to improve processes and respond to customers’ needs.
  • Demonstrate strong interpersonal and strong analytical skills with an eye for details.
  • Be flexible and willing to adjust responsibilities to align with developing business needs.
  • Good attitude and willing to take initiative to improve processes and respond to customers’ needs.
  • Must be willing to travel to Tengah from Mondays to Fridays, and Saturdays if required.
  • Proficient in MS Office applications.

To apply, please email your resume in MS Word format to govt@recruitexpress.com.sg indicating in your CV the following information:


Expected Salary:
Notice Required:
Reason for Leaving:


Only shortlisted candidates will be notified.


Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599


Tell employers what skills you have

Microsoft Office
Analytical Skills
Building Services
MS Office
SharePoint
MS Word
Communication Skills
Customer Satisfaction
Team Player
Customer Service

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